Madeline Gladden
Summary
Experienced and licensed Property Manager with a strong desire to continue excelling in the field of real estate. A proactive and results-oriented professional committed to exceeding client expectations and achieving business goals. Seeking to leverage leasing expertise and pursue a rewarding career in real estate to help meet client's realty needs.
Overview
5
5
years of professional experience
Work History
Lead Leasing Agent
Gemstone Solutions Property Management
08.2023 - Current
- Managed a portfolio of 300+ properties, identifying potential clients and facilitating the leasing and move-in process from start to finish.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies and created social media presence to attract new tenants, boosting occupancy rates by 28%.
- Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
- Facilitated from start to finish 70+ leases in under 10 months.
- Oversaw regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager / Leasing Agent
Mountain View Property Management
07.2021 - 08.2023
- Generated leads for rental properties through cold calls and referrals.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Executed 60+ successful lease closings.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Implemented monthly reports and accurate tenant ledger history through Appfolio.
Director of Operations & Merchandise
Chattanooga Red Wolves SC
01.2019 - 07.2021
- Directed complete operational logistics for game-day and related events.
- Recruited and supervised over 30 seasonal employees & interns.
- Managed entirety of merchandise department and product creation.
- Organized marketing campaigns for team apparel.
- Fostered positive relationships with the community including local city and league officials.
Education
Bachelor of Science -
The University Of Tennessee - Chattanooga
Chattanooga, TN12.2019
Skills
- Strong sales & negotiation tactics
- Polished communication skills
- Self-motivated
- Leadership
- Property management
- Customer service
- Passionate team player
- Energetic & creative
Licensing
- Tennessee Affiliate Broker License
References
- Khayla Williams, Manager, Mountain View Property Management
- Jimmy Weekley, Director of Team Operations, Red Wolves SC
- Dr. Eric Hungenberg, Professor, University of Tennessee
Timeline
Lead Leasing Agent
Gemstone Solutions Property Management
08.2023 - Current
Property Manager / Leasing Agent
Mountain View Property Management
07.2021 - 08.2023
Director of Operations & Merchandise
Chattanooga Red Wolves SC
01.2019 - 07.2021
Bachelor of Science -
The University Of Tennessee - Chattanooga
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