Joi Jones
West Monroe,LA
Summary
Dependable worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash
09.2022 - 03.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Cashier
Chevron
09.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Freight Handler
Home Depot
01.2021 - 11.2021
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
Package Handler/Smalls
FedEx: Ground
07.2019 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Vicksburg High School
Vicksburg, MS05-2019
Skills
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Very fast learner
- Dependable and reliable
- Problem-solving
- Stocking and inventory
- Friendly, positive attitude
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Computer skills
Timeline
Delivery Driver
DoorDash
09.2022 - 03.2025
Cashier
Chevron
09.2022 - 08.2023
Freight Handler
Home Depot
01.2021 - 11.2021
Package Handler/Smalls
FedEx: Ground
07.2019 - 03.2020
High School Diploma -
Vicksburg High School