Joi Murphy
North Charleston,SC
Summary
Results-oriented professional with extensive experience in restaurant management. Skilled in budget planning, Profit & Loss Ledgers, Bench planning, Month/Weekly Financial plans and effective cash controls, daily deposit, cash audits. To enhanced operational efficiency I Teaching an on-going Monthly training classes for the management team members Retraining fundamentals to leverage expertise and drive profitability and staff performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
JEM Restaurant Group
05.2005 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Facilitated workshops on best practices for team collaboration and productivity improvement.
- Led staff meetings to communicate goals, expectations, and performance feedback effectively.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Conducted regular store audits to ensure compliance with company standards, identifying areas requiring corrective action and implementing necessary changes effectively.
- Oversaw daily cash handling procedures accurately while maintaining security measures against theft or fraud.
Education
Paralegal Studies
Centura College
North Charleston, SC06-2004
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Budget planning
- Business management
- Purchasing
- Trained in performance and wage reviews
- Labor and food cost control
- Money handling
Accomplishments
I teach an on-going Monthly training class for managers retraining Fundamentals to leverage expertise and drive profitability that will enhanced the operational efficiency and improve staff performance
Certification
2025 Ultimate Leader Award 2025 Peoples MPV Award
Timeline
Restaurant General Manager
JEM Restaurant Group
05.2005 - Current
Paralegal Studies
Centura College
People's MPV Award 2025 & Ultimate Leader Award 2025
I helped implement a new training system and traveled to the stores in other states to train leaders to team their team. I run an ambassador program that helps manager from other states with on-boarding new employees