Jok Duop

• Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Introduced new processes to improve account and market tracking for better data analysis.

• Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Introduced new processes to improve account and market tracking for better data analysis.

• Reported sales data to upper management for review.
• Led sales team to exceed quarterly sales goals.
• Monitored sales team performance and provided constructive feedback.
• Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.

• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

• Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
• Examined claims forms and other records to determine insurance coverage.
• Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
• Established productive working relationships with public officials and law enforcement officers.

Sales Strategies for life agents

Building reports for clients

Coaching agents

Payroll processing

Quality Assurance

Attendance and performance reviews

• Organized and coordinated meetings and conference calls with various individuals.
• Quoted prices and credit terms to prepare sales contracts.
• Assisted callers to achieve organizational goals.
• Handled and promptly resolved customer complaints to maintain professional relationships.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Submitted reports to senior management to aid in business decision-making and planning.
• Maintained stock of items, cleanliness, organization and provided excellent customer service.

• Developed enrichment materials resource files for use in tutorial sessions.
• Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.