Joleen Shadle
Bremerton,WA
Summary
Skilled Behavior Health Technician with a proven track record at Kitsap Mental Health, adept in behavior management and teamwork. Excelled in creating positive changes and fostering collaboration. Demonstrated exceptional problem-solving and documentation skills, ensuring efficient and effective client support. Achieved notable improvements in client care through meticulous attention to detail and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Behavior Health Technician
Kitsap Mental Health
05.2024 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Crew Member
Wendys Restaurant
01.2024 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Delivery Driver
Uber Eats
03.2020 - 01.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Barista
Top Pot Doughnuts
09.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Rainier Senior High School
Rainier, WA06.2019
Skills
- Documentation skills
- Behavior Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Behavior Health Technician
Kitsap Mental Health
05.2024 - Current
Crew Member
Wendys Restaurant
01.2024 - 05.2024
Delivery Driver
Uber Eats
03.2020 - 01.2024
Barista
Top Pot Doughnuts
09.2019 - 03.2020
High School Diploma -
Rainier Senior High School