Jolene Alonso

I achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments, while negotiating favorable shipping rates with carriers, resulting in significant cost savings. Keeping in contact with both the carrier and customer, coordinating timely deliveries and closely monitoring shipment schedules, proactively addressing potential delays. Also, constantly analyzing shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.

I assist in managing employees, handle register duties, prepare food, and maintain stock levels to ensure smooth operations throughout the day. Additionally, I undertake morning vegetable cutting and preparation tasks, handle phone orders, and proficient as a coffee barista. Prioritizing customer satisfaction, I offer recommendations and ensure timely and orderly service, all while upholding cleanliness and organization standards. I thrive in a team environment and excel at managing diverse responsibilities.

The Opening Minds Through Art (OMA) internship, affiliated with Florida State University, entails collaborating one-on-one with dementia patients in nursing homes to engage in abstract art creation. Following a comprehensive three-hour training session, interns like myself, commit to a 12-week program with the same patient, guiding them through diverse art projects. This initiative empowers patients to exercise autonomy, enabling them to express themselves and communicate emotions non-verbally, fostering independence and self-expression.

During several summers, I served as a gymnastics instructor, ensuring a safe and enjoyable environment for children to learn the sport's fundamentals. Guiding ages 5 to 14, I focused on enhancing their strength and understanding of gymnastics. Promoted stretching, mobility work, and proper form to help athletes safely build strength. Collaborating with fellow instructors, I also coordinated schedules and activities, prioritizing both fun and safety, in and out of the gym.