Jolene Grieg

• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Ordered all office supplies and kept check on inventory levels.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• managing construction process for upcoming relocation. Effective coordination is crucial to ensure a smooth transition.
• Conducting monthly meetings to review clinic volumes and visit's
• oversee daily reports and ensure we meet our deadlines promptly.
• enhance clinic's visibility by reaching out to local practices. By visiting facilities to promote clinic.
• 
  

• Oversee all operations, activities and budgets for program
• Lead fundraising efforts when needed
• Review and improve applied standards and practices
• Prepare and monitor program calendar
• Reschedule or rearrange tasks and projects as necessary
• Hire, supervise and coach team members
• Manage relations with vendors or partner organizations
• Resolve issues to keep program rolling
• Ensure compliance with all relevant regulations for program
• Prepare reports on the programs’ status or problems
• Recommend improvements and present ideas for new program
• Experience in budgeting and fundraising
• Familiarity with industry-related laws and regulations
• Knowledge of recruiting processes
• Tech-savvy with working knowledge of time and project management software
• Strong organizational and leadership skills
• Exceptional communication skills
• Analytical thinking
• Problem-solving aptitude
• BSc/BA in Business or relevant field

Managing 3 clinics

Making clinic staff work schedule

Approving concur

Sending staff to different clinics

Managing a call center

Making supplies were ordered

Meeting with reps

Controlling surgeon’s schedules

Conducting meetings

Conducting trainings

Doing injection

Helping scribe

• Manage day-to-day activities for Hospitalist program for four Lovelace Hospital locations
• Achieve financial objectives and increased overall financial saving of Hospitalist EBIDA budgeting (562K), operating and capital for planning process that included initiation, planning, execution, monitoring, controlling, and closure
• Collaborate with various hospital departments and team to ensure projects meet objectives
• Create, manage, and track detailed project plans, finance statements, resource plans, issue logs, and status reports
• Communicate implementation status and transparency of obstacles to management and executives
• Support employee relations, ethics and compliance investigations
• Track month end account close out for providers who earn bonus’ and RVUs
• Leverage key decision-making skills to manage organizations expectations and drive positive outcomes by tailoring project management, development, and support processes to departmental needs
• Support, interpret, and monitors compliance with regulatory, quality, and other clinical operational outcomes
• Cooperates and interacts with supervisors, peers, other departments, and all customer groups demonstrating our commitment to service
• Assists in accounting and financial tasks