Jolene Halog
Panorama City,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Case Management Coordinator
Regal Medical Group
West Hills, CA
04.2026 - Current
- Coordinated case management activities, aligning patient needs with care plans, referrals, and authorizations.
- Maintained accurate case documentation, ensuring compliance with medical management standards and confidentiality.
- Monitored utilization trends, supporting timely interventions and efficient transition of care.
- Analyzed case details to prioritize high-risk members and escalate urgent clinical concerns.
Receptionist/ Office Manager
Cedars Assisted Living
Northridge, California
04.2021 - 04.2026
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Provided administrative support to various departments, assisting with document preparation and data entry.
Resident Care Coordinator
Cedars Assisted Living
Northridge, California
04.2024 - 04.2026
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Produced thorough, accurate and timely reports of project activities.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Medication Technician
Cedars Assisted Living
Northridge, California
04.2021 - 04.2026
- Maintained confidentiality of patient health information at all times.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Ensured that all prescribed medications were taken as ordered by physician.
Skills
- Team management
- Multitasking Abilities
- Supervision and leadership
- Social skills
- Fluent English/Tagalog
- Beginners Spanish
Timeline
Case Management Coordinator
Regal Medical Group
04.2026 - Current
Resident Care Coordinator
Cedars Assisted Living
04.2024 - 04.2026
Receptionist/ Office Manager
Cedars Assisted Living
04.2021 - 04.2026
Medication Technician
Cedars Assisted Living
04.2021 - 04.2026