Jolene Hernandez
Raleigh,NC
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Specialty Pharmacy
Raleigh , NC
11.2022 - Current
- Entered prescription information into computer databases.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Certified Pharmacy Technician
Exact Care Pharmacy LLC
Raleigh, NC
08.2021 - 04.2022
- Entered prescription information into computer databases.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
Certified Pharmacy Technician, Oncology
Duke Raleigh Hospital
Raleigh, NC
12.2018 - 08.2021
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Mixed pharmaceutical preparations according to written prescriptions.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Certified Pharmacy Technician
Raleigh Neurology
Raleigh, NC
07.2015 - 11.2018
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
Certified Pharmacy Technician
Walgreen's Pharmacy
Raleigh, NC
02.2009 - 07.2015
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained records of controlled substances dispensed according to state regulations.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Education
Some College (No Degree) -
Wake Tech Community College
Raleigh, NCSkills
- Drug Inventory Control
- Problem-Solving Skills
- Aseptic Techniques
- Pharmacy Operations
- Point of Sale Systems Proficiency
- Proper Labeling Procedures
- Medication Storage and Labeling
- Verbal and Written Communication
- Medication Documentation
- Cash Register Operations
- Recordkeeping and Documentation
- Data Entry
- Answering and Routing Calls
- Customer Service
- Prioritization and Organization
- Detail-Oriented
Languages
Spanish
Native/ Bilingual
Certification
- PTCB
- NC Board Of Pharmacy
Timeline
Certified Pharmacy Technician
CVS Specialty Pharmacy
11.2022 - Current
Certified Pharmacy Technician
Exact Care Pharmacy LLC
08.2021 - 04.2022
Certified Pharmacy Technician, Oncology
Duke Raleigh Hospital
12.2018 - 08.2021
Certified Pharmacy Technician
Raleigh Neurology
07.2015 - 11.2018
Certified Pharmacy Technician
Walgreen's Pharmacy
02.2009 - 07.2015
Some College (No Degree) -
Wake Tech Community College
- PTCB
- NC Board Of Pharmacy
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