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Energetic and reliable professional with experience in the restaurant and retail industry. Known for exceptional customer service and active learning, effectively managing busy situations while maintaining an organized seating flow and customer satisfaction. Ready to contribute to a seamless work experience.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Proven multitasker and team collaborator, I excelled at Colton's Steakhouse by enhancing customer satisfaction and efficiently managing high-pressure situations. Skilled in CRM software and adept at problem-solving, my focus on customer engagement and retention significantly contributed to a positive work environment and improved service standards.

Hello, my name is Hailey Lopez & at the time you’re reading this I’m currently 23years old, & living in on the outside of Pleasanton Texas (zip:78064) I graduated from the PISD’s School of Choice in the class of 2020, I do understand that my work experience appears to be quite erratic at first glance, but I’d to clarify that on paper I have only had a little over 1 year or so’s worth of documented experience with in the food service/ hospitality field, but outside of the extremely limited documented taxed employment recognized by the government. I have also had I’ve had pleanty of undocumented work experience from working as an “ volunteer/occasional unofficial employee” helping out at a former family friend’s “mom n’ pop” style diner as an occasional/temporary helping hand for “The Frosty” as food runner, bussing, janitorial, restocking, assisting servers, & over all just helping out however I could while I was visiting family out of town. I have a strong sense of pride in my work ethic, & my responsibility, to provide adequate care & time to provide the best possible experience to any, & every guest I serve.

  I have a large array of varying levels of knowledge & experience in the application of useful skills across multiple job professions.
  I am confident in my abilities to produce excellency of high quality results, & effective problem resolutions with quick adaptability, attention to detail, & efficiency in a timely manner.
  I am confident in my capabilities to provide quality costumer service, & guest hospitality with my skills in communication, problem resolution, quality assurance, attention to detail, with the upmost dedication,& care to producing a smooth workflow, & optimal service delivery.


Seasoned Educator and Hospitality Professional experienced in enhancing student learning environments and creating enjoyable dining experiences. Achieved positive academic outcomes and guest satisfaction through effective classroom management, differentiated instruction, and strong interpersonal skills. Focused on fostering educational development and maintaining organized, collaborative environments.

Jolie Pelias

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Restaurant Hostess

Cashier

Retail Associate

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Bachelor of Arts - Psychology

Associate of Arts - Psychology

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Restaurant Hostess

Cashier

Retail Associate

Bachelor of Arts - Psychology

Associate of Arts - Psychology

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