Jolie Rosetti
EDMOND
Summary
Detail-oriented Front-of-House Employee delivering exceptional customer service and enhancing guest satisfaction. Managed multiple tasks and maintained a welcoming dining environment through strong multitasking and organizational skills. Focused on applying communication and problem-solving abilities in a new field to contribute to team success.
Overview
2
2
years of professional experience
1
1
Language
Work History
Front of House Employee
Chick-fil-A
Edmond, OK
07.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and order fulfillment.
- Adapted quickly to changing environments during peak hours, ensuring smooth operations.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
Administrative Assistant
Rosetti's Construction
Edmond, OK
05.2024 - Current
- Streamlined administrative processes, improving efficiency in daily operations.
- Managed correspondence and documentation to ensure information accuracy and accessibility.
- Organized project schedules and coordinated meetings to enhance team collaboration.
- Assisted in budget tracking and expense reporting for construction projects.
Education
High School Diploma -
Oklahoma Christian Academy
Edmond, OKSkills
- Customer service
- Guest service
- Food safety knowledge
- Cleaning and sanitation
- Health and safety
- Emergency response
- Multitasking and organization
- Time management
- Strong work ethic
- Safety compliance
- Team player attitude
- Problem-solving
- Conflict resolution
- Facility maintenance
- First aid training
Languages
Spanish
Limited Working
Timeline
Front of House Employee
Chick-fil-A
07.2024 - Current
Administrative Assistant
Rosetti's Construction
05.2024 - Current
High School Diploma -
Oklahoma Christian Academy