Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operations Manager
Journey Well Spa
08.2017 - 10.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Interacted well with customers to build connections and nurture relationships.
Waitress
Burger Shoppe
05.2017 - 08.2017
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Assistant Dance Teacher
Axis Dance Co.
08.2015 - 05.2017
Planned routines for recitals and performances.
Taught and explained choreography by breaking down steps and demonstrating moves.
Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Market Area Engagement Lead at RAN Customer Journey Global Journey Transformation (GJT)Market Area Engagement Lead at RAN Customer Journey Global Journey Transformation (GJT)