Jolyn Jhen Fernando
Las Vegas,NV
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier
Jack in the Box
10.2024 - Current
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
College of Southern Nevada
Las Vegas, NV06-2029
High School Diploma -
Okkodo High School
Dededo, Guam06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Money handling
- Team collaboration
- Written and verbal communication
- Honest and dependable
- Credit and cash transactions
- Financial records oversight
- Sales transactions
Languages
Filipino
Native or Bilingual
Interests
- Avid Reader
- Music
- I like looking at the stars and learning about constellations
- Strategy Games
- Virtual Reality
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Video Gaming
- Video Game Design
Timeline
Cashier
Jack in the Box
10.2024 - Current
High School Diploma -
College of Southern Nevada
High School Diploma -
Okkodo High School
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