Jolynn Deleon Guerrero

• Managed passenger check-in for domestic and international travel through computerized systems.
• Validated necessary documentation for international and domestic flight compliance.
• Processed ticket sales and checked baggage, ensuring adherence to carry-on policies.
• Assigned seats while collecting checked baggage fees at the gate for efficiency.
• Communicated important updates on arrival times, departures, and boarding protocols.
• Provided assistance for customers with special needs, facilitating a seamless experience.
• Handled customer complaints promptly to maintain service quality.
• Monitored compliance of carry-on baggage size and quantity regulations effectively.

• Maintained professionalism while resolving customer issues in high-pressure environments.
• Ensured seamless passenger flow by collaborating effectively with airline personnel.
• Assisted passengers at check-in, delivering outstanding service and addressing boarding inquiries.
• Managed bookings and payments through mobile applications for improved efficiency.
• Enhanced communication effectiveness by providing timely flight updates to passengers.
• Supported operations at check-in, prioritizing safety compliance and luggage handling.
• Facilitated training sessions for new employees, focusing on best practices in customer care.

• Managed guest travel requirements by responding to inquiries, selling tickets, and assisting with boarding.
• Coordinated cabin accommodations for passengers through efficient ticket sales processes.
• Executed essential computer-related tasks and paperwork to enhance passenger service delivery.
• Arranged flight preparations by setting seat assignments and managing special meal requests.
• Completed gate duties such as checking tickets, making announcements, and assisting passengers during boarding.
• Handled processing and securing of passenger luggage to ensure smooth operations.

• Scheduled appointments and prepared daily agendas for doctors.
• Answered phones directed calls and signed for office deliveries.
• Maintained an updated database of available office supplies.
• Read and relied to emails as appropriate.
• Prepared correspondence on behalf of staff.
• Ensured that all patient histories were updated.
• Maintained confidentiality of all patient information.
• Streamlined some office procedures to improve efficiency.

● Prioritized office operations.

• Managed outgoing cargo weights for aircraft departures, ensuring proper documentation.
• Supported truck drivers with timely inbound and outbound deliveries and pickups.
• Compiled and sent daily reports to enhance operational awareness.
• Promoted a safe working environment by enforcing safety measures.
• Conducted transactions with drivers, streamlining the delivery process.
• Checked merchandise counts to ensure order accuracy.

• Maintained organized physical files and digitized records for authorized team access.
• Oversaw ticketing, gate services, and international arrivals to enhance passenger flow.
• Provided professional customer service through phone, email, and face-to-face interactions.
• Handled baggage tagging and routing to facilitate timely loading and screening.
• Communicated flight status updates and gate changes via PA announcements.
• Enforced security measures while ensuring adherence to operational protocols.
• Scheduled agents effectively and assigned work tasks to optimize performance.
• Verified tickets, identification, and passports to confirm traveler identity.

• Efficiently tagged baggage for proper loading and screening location.
• Provided safety instructions to passengers while addressing inquiries thoroughly.
• Notified customers and supervisors of emergencies and weather-related delays.
• Ensured compliance of checked luggage with federal carry-on regulations.
• Engaged customers through active listening, delivering high-quality service.
• Resolved customer inquiries related to services while addressing complaints swiftly.
• Processed orders meticulously, issuing detailed itineraries, tickets, and receipts.

• Assisted customers in completing purchases and locating items efficiently.
• Maintained compliance with cash drawer standards, managing all assigned funds and receipts.
• Greeted customers warmly, providing knowledgeable assistance to enhance shopping experience.
• Conducted accurate drawer counts at the beginning and end of each shift.
• Merchandised new stock effectively to attract customer attention and boost sales.
• Ensured proper product placement and inventory levels throughout the store.

• Ensured proper preservation methods while packaging and storing food products.
• Cleaned and sanitized work surfaces between food preparations to prevent cross-contamination.
• Utilized culinary tools to prepare foods for cooking and cold dish presentations.
• Maintained clean, trash-free workspaces to enhance productivity and safety.

• Organized racks and shelves to enhance store aesthetics and promote targeted merchandise.
• Maintained inventory presentation to ensure optimal sales conditions.
• Utilized loss prevention techniques to recognize theft risks effectively.
• Tagged and priced merchandise for efficient sales floor preparation.
• Executed POS transactions, managing cash, checks, and credit card operations.
• Resolved discrepancies between cash drawer totals and accounting information.
• Restocked front lane merchandise to stimulate increased sales activity.
• Conducted cash counts at beginning and end of shifts for financial integrity.

• Facilitated vendor interactions to manage orders, direct activities, and convey instructions effectively.
• Maintained office inventory by promptly restocking supplies and executing purchase orders for resource optimization.
• Handled general office responsibilities, including routing calls, greeting visitors, and managing messages efficiently.
• Prepared shipments for prompt delivery through careful packaging and courier coordination.
• Guided new employees on administrative protocols and performance standards during orientation sessions.
• Organized domestic and international travel arrangements, ensuring seamless logistics for all trips.
• Designed compelling PowerPoint presentations tailored for business development strategies.
• Supported departmental operations through diligent administrative assistance.

• Advised Judge Camacho on potential outcomes through in-depth discussions.
• Coordinated court sessions, ensuring thorough documentation of proceedings.
• Issued court orders related to probation and sentencing processes efficiently.
• Announced indictments to defendants while recording their responses accurately.
• Logged all evidence admitted during hearings for comprehensive records.
• Safeguarded exhibits submitted during trials for evidentiary integrity.
• Handled public inquiries concerning judicial procedures and upcoming trials effectively.
• Ensured high-quality service delivery to both visitors and employees in court.