JoLynn Sheehan
Fort Worth,TX
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
45
45
years of professional experience
Work History
Canvas for Political Candidates
Hometown Solutions
2023.06 - Current
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
- Kept up with news on daily basis to stay informed about local, regional, national and international events.
- Developed and strengthened political partnerships to further agendas.
Mortgage Loan Officer
1st Community Bank/Waterstone/Northpointe
2020.11 - 2023.06
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained very technical financial information to applicants in easy to understand language.
Mortgage Loan Officer
Wells Fargo
2018.12 - 2020.11
- Negotiated loan terms and conditions with customers to secure best deal.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Explained different types of loans pertaining to client situations.
Mortgage Loan Officer
Guaranteed Rate/PHH Home Loans
2014.03 - 2018.05
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Mortgage Loan Officer
Fidelity First/Citywide Mortgage
2000.03 - 2014.02
- Collaborated with different lenders to find best possible deal for homebuyers.
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Sales and Marketing
Miller Built/NV Homes
1984.05 - 1996.03
- Analyzed sales and marketing data for improved strategies.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Managed sales promotions and marketing strategies on major social media sites.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Assistant to the Financial Director
Maryland Politics
1982.08 - 1984.03
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled incoming and outgoing mail, email and faxes.
- Coordinated events and worked on ad hoc projects.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Answered high volume of phone calls and email inquiries.
Clerked for District Court
District Court Of Maryland
1979.01 - 1982.05
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Provided assistance to attorneys and court personnel in courtroom
Education
American University
Washington, DCUnited States Government And Politics
University of Maryland - College Park
College Park, MDSkills
- Relationship Selling
- Sales Development
- Licensed Mortgage Loan Originator
- Sales Forecasting
- Refinancing Options
- Strong Communication
- Sales Expertise
Timeline
Canvas for Political Candidates
Hometown Solutions
2023.06 - Current
Mortgage Loan Officer
1st Community Bank/Waterstone/Northpointe
2020.11 - 2023.06
Mortgage Loan Officer
Wells Fargo
2018.12 - 2020.11
Mortgage Loan Officer
Guaranteed Rate/PHH Home Loans
2014.03 - 2018.05
Mortgage Loan Officer
Fidelity First/Citywide Mortgage
2000.03 - 2014.02
Sales and Marketing
Miller Built/NV Homes
1984.05 - 1996.03
Assistant to the Financial Director
Maryland Politics
1982.08 - 1984.03
Clerked for District Court
District Court Of Maryland
1979.01 - 1982.05
American University
United States Government And Politics
University of Maryland - College Park
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