JOMARI MORALES
Waterbury,CT
Summary
Registered Medical Assistant with over 10 years of experience in Internal Medicine and ambulatory care, including UConn Health. Strong background in clinic operations, workflow coordination, patient care, and administrative support. Experienced in supporting multiple providers, coordinating across departments, resolving patient concerns, and improving clinic efficiency. Proficient in Epic EMR with strong leadership and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
UConn Health
Farmington, CT
01.2020 - Current
- Support daily operations in high-volume Internal Medicine clinics
- Coordinate scheduling, referrals, and follow-ups
- Assist leadership with workflow improvements and patient flow
- Serve as liaison between providers, staff, and departments
- Train new staff and support onboarding
- Assist with resolving patient concerns
Medical Assistant
Western Connecticut Health Network
Southbury, CT
06.2018 - 01.2020
Medical Assistant / Front Desk
Bristol Hospital Multi-Specialty Group
Bristol, CT
10.2017 - 06.2018
Education
Registered Medical Assistant (RMA) - undefined
Stone Academy
01-2016
Skills
- Clinic Operations & Workflow Management
- Staff Support & Training
- Patient Flow Coordination
- Epic EMR (Ambulatory)
- Prior Authorizations & Referrals
- Insurance & Scheduling Coordination
- Patient Relations & Complaint Resolution
- Cross-Department Collaboration
- Microsoft Office (Excel, Word)
- Bilingual English / Spanish
Certification
Registered Medical Assistant — American Medical Technologists
Languages
Bilingual English / Spanish
Timeline
Medical Assistant
UConn Health
01.2020 - Current
Medical Assistant
Western Connecticut Health Network
06.2018 - 01.2020
Medical Assistant / Front Desk
Bristol Hospital Multi-Specialty Group
10.2017 - 06.2018
Registered Medical Assistant (RMA) - undefined
Stone Academy