Summary
Overview
Work History
Education
Skills
Timeline
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JoMarie Miller

Downers Grove,IL

Summary

Dedicated Patient Service Representative with experience at Advocate Medical Group, excelling in HIPAA compliance and insurance verification. Known for building strong patient relationships and ensuring confidentiality, I effectively addressed concerns with empathy, contributing to a supportive clinic environment. Most of all, I enjoy working with the patients.

Overview

11
11
years of professional experience

Work History

Patient Service Representative

Advocate Medical Group
12.2013 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.

Education

High School Diploma -

St. Barbara High School
Chicago, IL
05-1978

Skills

  • HIPAA compliance
  • Insurance verification
  • Insurance verifying
  • Patient confidentiality
  • Patient greeting
  • Electronic health records
  • Phone etiquette
  • Patient follow-up
  • Appointment confirmation
  • Problem-solving
  • Patient registration
  • Patient check-in
  • Registration and scheduling
  • Attention to detail
  • Appointment scheduling
  • Appointment reminders
  • Team collaboration
  • Relationship building
  • Friendly and outgoing
  • Punctual and hardworking

Timeline

Patient Service Representative

Advocate Medical Group
12.2013 - Current

High School Diploma -

St. Barbara High School

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JoMarie Miller