Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
Select Speciality Hospital
Orlando
01.2023 - Current
Conducted daily lead conversion calls with business development team to enhance patient referral process.
Verified insurance plans for all referred patients and initiated authorizations.
Entered accurate referral admission denial and conversion data using online programs and databases.
Maintained 0% deficiency rate to eliminate holds and support financial viability of hospital.
Communicated relevant data to clinical liaisons, case managers, and physicians for admission preparation.
Coordinated day-of admissions, ensuring availability of all necessary equipment and medications for patient readiness.
Physically admitted patients, provided facility tours, and collected signed consent forms for treatment.
Intake Specialist
Soleo Health
Orlando
06.2018 - 12.2022
Conducted benefit verification for patient insurance plans, detailing coverage for medications and supplies.
Recorded coinsurance, copay, deductibles, and authorization requirements to ensure accurate patient billing.
Calculated estimated patient financial responsibility using benefit verification and payer contracts.
Initiated follow-ups to secure prior authorization, pre-determination, or medical review documentation.
Reviewed and obtained clinical documents for submission to relevant parties.
Updated patients, referral sources, and departments on referral coverage status and provided timely information.
Assisted patients with financial needs in accessing manufacturer copay assistance programs or foundations.
Generated new patient start of care paperwork accurately and efficiently.
HIM/Medical records/coding assistant
CENTRAL FLORIDA BEHAVIORAL HOSPITAL
Orlando
02.2016 - 05.2018
Maintained up-to-date knowledge of CPT and ICD-10 coding principles and regulations for compliance.
Reviewed patient health data, including diagnoses and treatments, for accurate coding.
Applied modifiers, coded narrative diagnoses, and verified accuracy of diagnoses.
Collaborated with healthcare personnel to enhance coding accuracy and resolve discrepancies, ensuring compliance with regulations.
Completed continuing education and certification renewal to uphold coding standards.
Developed techniques to streamline medical records retrieval, facilitating quicker access to patient information.
Transferred patient records and pertinent information to appropriate parties efficiently.
Verified record copies to eliminate unnecessary details, ensuring accurate distribution.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT
01-2029
High School Diploma - General
Fredrick Douglas High School
Manhattan, NY
01-2011
Skills
Insurance Verification
Medical coding
ICD-10 coding Assistance
HIPAA compliance & Regulatory standards
Clinical documentation review
Denial management and reimbursement
Various EHR experiences : EPIc,CPR, NAVI, Allscripts
Data entry accuracy
Analytical and critical thinking
Strong attention to detail
Time management & multitasking in high volume environments