Jomelyn Blue
New Caney,United States
Summary
I have a strong work ethic and the ability to work independently from home while collaborating closely with my team. I am a quick learner and can implement new and progressive guidelines within a short period of time. I value honesty and exceptional dedication to my employer.
Overview
17
17
years of professional experience
Work History
Document Management Senior Specialist
ADVENTHEALTH
05.2023 - 03.2024
- Reviewed patient records to ensure accurate identification and verification of demographics.
- Oversaw communication between patients and insurance companies regarding refunds and account reconciliations.
- Utilized EPIC and Waystar systems to search for and retrieve relevant patient histories and documentation.
- Performed quality checks on scanned documents using Cerner, identifying image errors and their sources while ensuring compliance with Patient Rights and HIPAA.
- Provided training to specialists, enhancing their skills for improved efficiency and success in their roles.
Internet Analyst
RATERLABS
11.2014 - 10.2020
- Evaluated data sets to assess relevance and usefulness of web pages against predefined queries.
- Researched and analyzed quality of specific websites to ensure alignment with evaluation standards.
- Analyzed internet data trends to enhance search engine performance and user experience.
- Evaluated content relevance and quality for various online platforms, ensuring compliance with guidelines.
- Collaborated with cross-functional teams to optimize algorithms for improved search results accuracy.
Client Support Professional
ARISE
12.2006 - 03.2012
- Communicated with customers and guests over the phone, ensuring a courteous and professional experience.
- Supported customers with website navigation and troubleshooting using AS400, Citrix, AVAYA, and VCMS to enhance user experience.
- Demonstrated independence and discipline in completing duties on time with minimal supervision, contributing to team efficiency.
Education
Associate of Science - Information Technology
Cebu Institute of Technology
Cebu City, Philippines03-2003
Skills
- Document Organization
- Data Classification
- Microsoft Office
- Process Improvement
- Research
- Problem Solving
- Time Management
- Detail-Oriented
- Collaboration
- Ability to Learn Quickly
- Interpersonal Skills
Personal Information
- Date of Birth: 1984-12-18
- Nationality: American
Timeline
Document Management Senior Specialist
ADVENTHEALTH
05.2023 - 03.2024
Internet Analyst
RATERLABS
11.2014 - 10.2020
Client Support Professional
ARISE
12.2006 - 03.2012
Associate of Science - Information Technology
Cebu Institute of Technology