Jon Clark
Lewisburg,PA
Summary
Results-oriented individual, superior work ethic, with good leadership abilities and management experience.
Overview
16
16
years of professional experience
Work History
Operations Manager (1yr Contracted Position)
Milton Transportation
Milton, PA
10.2019 - 03.2021
- Regularly worked with both dispatch and operational teams to establish positive and effective communication.
- Expanded customer base & business operations to multiple new service areas.
- Trained and managed employees to improve their capabilities, streamlined company operations & maximized profit levels.
- Maintained up-to-date knowledge of the industry and performed competitor analysis routinely.
- Identified & developed new strategies to achieve sales goals, which added 230 new accounts.
- Consistently exceeded weekly revenue expectations & maintained budget guidelines .
Account Manager / Dispatch
Watsontown Trucking Company
Milton, PA
11.2011 - 08.2019
- Managed dispatching & logistical operations of assigned accounts to meet expectations and financial standards.
- Efficiently resolved service and account issues to maximize customer satisfaction & business growth.
- Traveled to customer areas for onsite management of their account, working with their employees to help identify areas of improvement, cost savings and logistics streamlining.
- Mentored junior account managers to develop the necessary skills needed to grow their assigned accounts.
- Developed training methods for department employees to increase productivity and customer satisfaction.
- developed strategies to increase revenue expectations.
Dispatcher
Milton Transportation
Milton, PA
10.2009 - 10.2011
- Through the companies logistics software program McLeod, I was responsible to maintain communications, relay information, and supervise drivers on dispatched loads, to ensure a safe, efficient and timely delivery.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with drivers to maximize their hours of service each day, resulting in increased company revenue.
Installation & Sales
Domestico Kitchens & Bath Inc.
Lewisburg, PA
08.2007 - 10.2009
- Complete demolition and installation of electrical, HVAC, flooring, counter tops, walls, lighting & cabinets.
- Attended trade shows and builder conventions to develop knowledge of new materials, changing trends, and grow a larger customer base.
- Collected measurements and determined materials needed for each job.
Installer
Hepler Air Inc
New Columbia, PA
06.2005 - 08.2007
- Installation of Air to Air and Geothermal systems.
- Layout and installation of duct systems throughout residential homes and businesses.
- Regularly assisted technician with service calls.
- Maintained tools and supplies.
Education
CRIMINAL JUSTICE -
Lackawanna College
12.2002
CORRECTIONS & SECURITY SCIENCES
SUN Tech
05.2000
High School Diploma -
Mifflinburg Area High School
2000
Skills
- McLeod dispatch software (13yrs)
- Team-oriented and dependable
- Construction knowledge
- Sales Goals
- Staff Management
- Customer care
- Fast learning ability
- Goal driven
- Supply Chain Management
Timeline
Operations Manager (1yr Contracted Position)
Milton Transportation
10.2019 - 03.2021
Account Manager / Dispatch
Watsontown Trucking Company
11.2011 - 08.2019
Dispatcher
Milton Transportation
10.2009 - 10.2011
Installation & Sales
Domestico Kitchens & Bath Inc.
08.2007 - 10.2009
Installer
Hepler Air Inc
06.2005 - 08.2007
CRIMINAL JUSTICE -
Lackawanna College
CORRECTIONS & SECURITY SCIENCES
SUN Tech
High School Diploma -
Mifflinburg Area High School