Dynamic professional with extensive experience at Allied Aviation, excelling in safe driving techniques and hazardous materials handling. Proven track record in enhancing operational efficiency and ensuring compliance with safety regulations. Strong communicator and problem-solver, adept at managing logistics and fostering teamwork to achieve organizational goals. Class A license holder with Tanker and Hazmat endorsements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Vango Express Transport
Warren Township, New Jersey
12.2024 - Current
Managed project timelines to ensure timely completion of deliverables.
Developed training programs for staff to enhance skills and knowledge.
Implemented process improvements to enhance team productivity and workflow.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Assigned tasks to associates to fit skill levels and maximize team performance.
Ensured compliance with all applicable laws, regulations, industry standards.
Recruited and hired qualified candidates to fill open positions.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Fueler
Allied Aviation
EWR Newark Airport , NJ
07.2024 - 11.2024
Conducted pre-trip vehicle inspections to ensure compliance with safety regulations.
Maintained daily logs documenting hours driven and miles traveled per DOT regulations.
Monitored fuel levels, oil, coolant, brakes, and tires for all assigned vehicles.
Adhered to federal guidelines for hazardous materials transportation.
Observed state and federal laws governing commercial vehicle operation.
Mastered proper backing procedures, including straight line and 90-degree angles.
Executed efficient fueling operations for Airline aircrafts while ensuring safety standards compliance.
Supervisor
Center Court Sports Academy
Gillette, NJ
01.2023 - 07.2024
Delivered comprehensive administrative support to executive staff, including data entry and correspondence preparation.
Managed tactical operations and strategic initiatives to drive business success.
Recorded and updated customer financial details in company database for accurate record-keeping.
Handled incoming calls on multi-line phone system, directing inquiries to appropriate staff members.
Served as primary liaison between clients and internal teams to clarify goals and ensure adherence to deadlines.
Supervised daily operations of training programs and athletic activities.
Managed staff schedules to ensure adequate coverage during events.
Maintained safety standards and ensured compliance with facility regulations.
Facilitated communication between management, staff, and parents regarding program updates.
Dispatch Supervisor
Allied Aviation
EWR Newark Airport, NJ
08.2023 - 02.2024
Handled phone calls, radio dispatch, and emails to ensure efficient communication.
Developed policies and procedures to enhance operational efficiency.
Maintained daily logs of fueling activities, reporting irregularities promptly.
Ensured accurate documentation of fueling operations for compliance.
Monitored weather conditions prior to fueling operations for safety.
Provided feedback on dispatcher performance reviews to improve team effectiveness.
Participated in meetings with supervisors to address departmental challenges and opportunities.
Collaborated with ground crew, pilots, and mechanics during fueling operations.
Dispatcher
Capsule Pharmacy
Manhattan, NY
10.2020 - 07.2023
Supported Logistics team with daily operations and responsibilities.
Operated dispatch software to efficiently assign and reassign delivery routes.
Maintained ongoing communication with Logistics Leads to optimize route assignments.
Collaborated with management to adjust routes and zones for enhanced efficiency.
Resolved delivery zone issues through effective communication with leads and couriers.
Implemented new logistics protocols to improve operational procedures.