Jon Ritchings

Cardiac Mechanical Support Program

• Point of contact for patients and outside providers.
• Coordinate and schedule all patient testing and appointments between multiple departments.
• Identifies and communicates to the Practice’s leadership issues of process creating insufficiencies within the operation.
• Superuser helping other staff with virtual visits and Epic related questions.

Cardiac Performance Program

• Point of Contact for individual, collegiate, and professional athletes and teams to coordinate appointments and testing.
• Coordinates the workflow and schedules within the practice to ensure an efficient daily operation.
• Facilitated the onboarding process for annual fellows position.
• Arrange for outside visitors, medical preceptorships, etc. as requested.

Paul Dudley White Cardiology Fellowship Program

• Manage patient schedules for all general cardiology fellows.
• Manage and triage all incoming and outgoing phone calls and faxes.
• Create and maintain scheduling templates.
• Coordinate and mail reassignment letters.