Jon Scrima
Everett,MA
Overview
26
26
years of professional experience
Work History
General Manager
Jon's Pet Care Service
Everett
01.2001 - Current
- Managed daily operations for pet care services, ensuring high-quality service for clients and pets
- Provided compassionate medical and non-medical pet sitting, including administering medications as needed
- Coordinated schedules for dog walking and pet sitting, optimizing staff assignments for efficiency
- Handled client communications, addressing concerns and scheduling requests promptly
- Oversaw financial transaction processing and maintained accurate records for all services
- Trained and supervised staff in animal care best practices and customer service
- Promoted a positive team environment focused on empathy and patient care
- Maintained compliance with safety and health regulations for animal care
Veterinary Technician
Pine Banks Animal Hospital
Malden
01.2019 - 12.2020
- Collected complete patient histories and performed patient intake for veterinary visits
- Obtained vital signs (T/P/R/MM/CRT) and monitored patient status during exams
- Assisted veterinarians in exam rooms and treatment areas, including injections and sample collection
- Performed blood draws, urine and stool sample collection, and wound care under veterinarian supervision
- Supported surgical procedures by restraining patients, placing catheters, and monitoring anesthesia
Veterinary Technician
Somerville Veterinary Center
Somerville
01.2016 - 12.2018
- Assisted veterinarians in exam rooms and provided patient care during visits
- Performed vital sign checks (T/P/R/MM/CRT) and monitored patient well-being
- Supported euthanasia procedures with compassion and professionalism
- Assisted in surgical procedures and patient preparation
- Served as a client service representative, addressing client questions and scheduling appointments
Veterinary Technician
Compassionate Care Veterinary Clinic
Cumberland
01.2015 - 09.2017
- -Exam room technician
- -phlebotomy
- -client services
- -urgent care exams
- -euthanasia coordinator
Client Care Coordinator
VCA Wakefield Animal Hospital
Wakefield
04.2005 - 01.2007
- Provided client services and answered multi-line phone system for appointment scheduling
- Implemented and coordinated pet health programs in weight management and dental care
- Developed and managed client referral program to increase client engagement
- Performed bookkeeping duties for a non-profit feline rescue organization
- Assisted client services manager with hospital administration duties
- Supported hospital manager with financial reports and communications
Timeline
Veterinary Technician
Pine Banks Animal Hospital
01.2019 - 12.2020
Veterinary Technician
Somerville Veterinary Center
01.2016 - 12.2018
Veterinary Technician
Compassionate Care Veterinary Clinic
01.2015 - 09.2017
Client Care Coordinator
VCA Wakefield Animal Hospital
04.2005 - 01.2007
General Manager
Jon's Pet Care Service
01.2001 - Current