Summary
Overview
Work History
Education
Skills
Certification
Hobbies & Interest
Timeline
Generic

Jon Soriano

Northlake,IL

Summary

Customer-focused sales and service professional with over 3 years of experience in retail sales, customer support, and youth services. Bilingual in English and Spanish, with strong communication skills, cash handling experience, and a proven ability to build rapport with customers and families. Seeking new opportunities to grow professionally while delivering excellent service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Cricket Wireless
09.2021 - Current
  • Provide customer service and sales support for mobile devices, plans, and accessories
  • Handle cash transactions, billing questions, and account troubleshooting
  • Maintain product knowledge and meet sales goals in a fast-paced retail environment
  • Assist bilingual customers in English and Spanish

Public Works Employee (Summer Help)

Franklin Park Water Department
07.2021 - 08.2021
  • Assisted with yard work, gravel handling, and general maintenance tasks
  • Supported water department staff with daily operational duties

Camp Counselor

Schiller Park Recreation Department
05.2018 - 08.2021
  • Supervised and supported children in daily activities and programs
  • Communicated with parents regarding child behavior, progress, and achievements
  • Provided a safe, positive, and engaging environment for children

Kids Club Attendant

Schiller Park
08.2018 - 05.2021
  • Monitored and assisted children with activities and daily needs
  • Worked closely with parents to communicate feedback and updates

Education

High School Diploma -

East Leyden High School
Franklin Park, IL

Some College Coursework -

Triton Community College
River Grove, IL

Skills

  • Customer Service
  • Retail & Inside Sales
  • Cash Handling
  • Mobile Devices
  • Communication Skills
  • Bilingual (English & Spanish)
  • Computer Skills
  • Typing
  • Negotiation
  • Front Desk Operations
  • Childcare & Youth Services
  • Organizational Skills
  • Goal tracking
  • Upselling
  • Calm demeanor
  • Sales development
  • Goal oriented

Certification

  • ServSafe Certification
  • Valid Driver's License

Hobbies & Interest

  • Youth basketball coaching
  • Sports strategy and game analysis
  • Reading and learning new things
  • Basic automotive maintenance
  • Strategy-based gaming
  • Exploring music
  • Cooking
  • Baking

Timeline

Sales Associate

Cricket Wireless
09.2021 - Current

Public Works Employee (Summer Help)

Franklin Park Water Department
07.2021 - 08.2021

Kids Club Attendant

Schiller Park
08.2018 - 05.2021

Camp Counselor

Schiller Park Recreation Department
05.2018 - 08.2021

High School Diploma -

East Leyden High School

Some College Coursework -

Triton Community College
Jon Soriano