Strategic sales professional with expertise in consultative selling and account planning. Achieved over $1M in net-new and influenced revenue, driving customer adoption of ArcGIS solutions. MBA graduate focused on leveraging GIS technology to enhance business outcomes.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Environmental Systems Research Institute (Esri)
Redlands, CA
04.2024 - Current
Managed portfolio of commercial accounts across AEC West, Midwest, and New Logo markets, built trusted customer relationships, and aligned ArcGIS solutions with strategic business initiatives to drive client success.
Generated $400K+ in net-new revenue through Digital Store opportunities while influencing over $600K in additional revenue by partnering with Account Managers to identify expansion opportunities and accelerate account growth.
Collaborate cross-functionally with Account Managers, Solution Engineers, Customer Success, and Professional Services to deliver customer value and drive long-term account retention.
Developed territory and account strategies by identifying whitespace opportunities, managing sales pipeline, and maintaining accurate forecasting within Salesforce to enhance revenue potential.
Conducted consultative discovery conversations with executives, technical stakeholders, and end users to uncover business challenges, recommended GIS solutions, and facilitated increased customer adoption.
Coach new Inside Sales Representatives during onboarding and contribute to Product & Operations Committee initiatives that improve team productivity and sales effectiveness.
Event Marketing Specialist / Field & Sales Marketing Representative
Techtronic Industries
Eastvale/Perris, CA
04.2023 - 04.2024
Delivered consultative product demonstrations that translated customer needs into tailored solutions, consistently exceeding quarterly sales goals.
Partnered with cross-functional teams to execute marketing campaigns, improve merchandising strategy, and strengthen brand presence across assigned territory.
Managed relationships with retail leadership and customers to drive product adoption, increase market share, and execute regional sales initiatives.
Built long-term customer relationships that increased engagement, repeat business, and overall sales performance.
Retail Sales Consultant
AT&T
Riverside, CA
08.2021 - 03.2023
Increased individual sales performance by 60% through needs-based selling, solution positioning, and exceptional customer experience.
Developed lasting customer relationships through tailored consultative recommendations on wireless devices, mobility solutions, and service plans.
Oversaw customer accounts through entire sales lifecycle, enhancing retention and satisfaction while delivering ongoing service support.
Trained new team members on consultative sales techniques and customer engagement to enhance product knowledge and sales performance.
Education
Master of Business Administration (MBA) -
University of Redlands
Redlands, CA
04-2023
Skills
Core Skills: Consultative Selling Account Management Pipeline Development Forecasting Relationship