Jonah Leung-Wai
American Fork
Summary
Hardworking individual. Experienced team player. Self motivated and focused. Detail oriented and great attention to task at hand. Many years of experience working in all different environments with the ability to adapt and learn quickly. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
2026
2026
years of professional experience
Work History
Account Manager
Triton Pool And Spa Care
Saint George
07.2025 - Current
- Developed strong relationships with clients to understand their pool and spa needs.
- Coordinated service schedules for maintenance and repairs effectively.
- Provided product recommendations based on customer preferences and budget.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
INN ON THE CLIFF
- Assisted in booking rooms and setting reservations, checked guests in, ensured security of company property and buildings, cooked breakfast for guests
WASHINGTON COUNTY YOUTH CENTER
- Worked with troubled youth ages 7-17, attended school with them and helped teach, oversaw safety of all youth, monitored security cameras, helped in kitchen
VIVINT MONITORING SPECIALIST
- Was promoted to be second level specialist, reported potential intruders to proper authorities, trouble shot security equipment, sales
ASSOCIATE
AMAZON PRIME NOW
- Facilitated sales, stocked the merchandise in warehouse, packed customers orders, delivered purchases to homes and other warehouses, customer service (returns, lost packages, late deliveries etc.)
COLLEGE DEFENSIVE LINE FOOTBALL COACH
SOUTHERN UTAH UNIVERSITY
- Took over full responsibilities overseeing 17 defensive linemen at a junior college program through Southern Utah University called the St. George Eagles, recruited athletes and helped them receive scholarships, used critical thinking skills to make decisions under pressure during games
- A junior college program called the St. George Eagles.
Front Desk Receptionist
Inn On The Cliff
Saint George
- Greeted guests warmly upon arrival at the hotel.
- Managed phone calls and directed inquiries to appropriate staff.
- Provided information about hotel services and local attractions.
- Processed guest check-ins and check-outs efficiently.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Associates Degree -
SAN DIEGO MESA COLLEGE
High School Diploma -
AMERICAN FORK HIGH SCHOOL
SOUTHERN UTAH UNIVERSITY
Skills
- Clear communication skills
- Hard working
- Problem solving skills
- Leadership skills
- Critical thinking skills
- Self motivator
- Attention to detail
- Strong physical capacities
Coaching Experience
COLLEGE DEFENSIVE LINE FOOTBALL COACH, Took over full responsibilities overseeing 17 defensive linemen at a junior college program through Southern Utah University called the St. George Eagles, Recruited athletes and helped them receive scholarships, Used critical thinking skills to make decisions under pressure during games
Timeline
Account Manager
Triton Pool And Spa Care
07.2025 - Current
INN ON THE CLIFF
WASHINGTON COUNTY YOUTH CENTER
VIVINT MONITORING SPECIALIST
ASSOCIATE
AMAZON PRIME NOW
COLLEGE DEFENSIVE LINE FOOTBALL COACH
SOUTHERN UTAH UNIVERSITY
Front Desk Receptionist
Inn On The Cliff
Associates Degree -
SAN DIEGO MESA COLLEGE
High School Diploma -
AMERICAN FORK HIGH SCHOOL
SOUTHERN UTAH UNIVERSITY