JONAN RODRIGUEZ
Phoenix,AZ
Summary
Encouraging and versatile Senior Manager specializing in strong leadership and analytical problem-solving. Proficient in using independent decision making skills and sound judgment to positively impact company success. Other talents include team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
8
8
years of professional experience
Work History
Senior Manager
Matt Shott Arizona Hockey Legacy Foundation
08.2024 - Current
- Manage all contracted staff including oversight of onboarding process, scheduling, and bi-weekly payroll entry.
- Used Microsoft Excel to create monthly revenue reports.
- Attended monthly Board of Directors meetings to stay up to date on company growth strategy and direction.
- Managed multiple large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Developed and implemented operational standards, policies and procedures.
- Evaluated and made decision on hiring, firing, and promotions requests.
- Provided strong leadership and cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed relationship with the Boys & Girls Clubs, YMCAs, and other community partners, providing resources for the clubs to implement their own hockey programming.
- Responsible for all of organizations assets and inventory management
- Responsible for monitoring status of company vehicles and scheduling maintenance when needed.
Manager, Hockey Development
Arizona Coyotes NHL
07.2022 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and participants.
- Networked and connected with community leaders to facilitate growth and provide exposure to programs.
- Represented Arizona Coyotes at yearly NHL meetings in Denver Colorado.
- Recruited, interviewed, and hired employees.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated with school districts, superintendents, and principals to coordinate ball hockey clinics for "Raise the Pack" program.
- Managed logistics for clinics like ensuring equipment gets to given school and scheduling ample staff to execute clinic.
- Created a ball hockey league for youth ages 7-13.
- Managed all aspects of the league including: league name & logo, location, structure of league, league schedule, budget, registration page, communication with parents, sourced trophies & awards, updated statistics weekly, and captured content for flyers, social posts, etc.
- Became the first ball hockey program in the NHL to be fully sponsored
- Created and managed a 6-week after school ball hockey program ("Los Howlitos"). Program tailored to Latino youth and focused on exposing youth to the sport of hockey.
- Created concept for program and through research provided context and inspiration for the official logo.
- Worked closely with Principal and Assistant Principal of local elementary school to implement program and ensure all rules and regulations were being followed.
- Sourced and scheduled Latino(a) community leaders as guests speakers for program.
- Hosted, escorted, & chaperoned group of 40 youth from program at an NHL hockey game.
Coordinator, Hockey Development
Arizona Coyotes NHL
09.2020 - 07.2022
- Familiarized myself with all aspects of department in order to be available to assist as needed
- Gathered and organized materials to support operations.
- Monitored department inbox for incoming ball hockey clinic request. Communicated with requestors to confirm & schedule clinics.
- Executed scheduled clinics with crew of part-time staff. Supervised crew ensuring a standard of professionalism was set and followed. Delegated tasks appropriately promoting efficiency.
- Attended networking events for businesses, other sports teams, school districts, and non-profit organizations in order to raise awareness for our programs.
- Setup/Tear down of information booths, activations, and inflatables at company events, golf tournaments, non-profit fundraisers.
- Translated program collateral from English to Spanish (over 200 pages).
- Hosted grant recipients in CEOs suite for Arizona Coyotes home games.
Student Employee
UC Riverside Storehouse
10.2016 - 05.2020
- Pulled, boxed, & tagged inventory items to fulfill daily orders
- Provided excellent customer service to anyone who walked into our warehouse
- Received, boxed & hand delivered perishable items to University research laboratories
- Refilled alcohol containers (ethanol) for laboratory use
- Assembled and delivered office chairs to professors & laboratories
- Ran errands, dropped off packages and picked up supplies for office staff.
- Helped keep operations efficient by restocking and organizing supplies from overstock when shelves were empty.
- Balanced academic and work requirements to continue building diverse knowledge base.
- Maintained tidy and organized environment to comply with cleanliness standards.
Education
Bachelor of Arts - Political Science
University of California
Riverside, California05-2020
High School Diploma -
Bishop Amat High School
La Puente, California05.2014
Skills
- Bilingual
- Budget oversight
- Strategic planning
- Resource allocation
- Reporting oversight
- Human resources management
- Operations management
- Property storage management
- Cargo loading and handling
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality. Many of my past supervisors have commended me on my leadership skills and ability to lead by example.
Communication Skills
Strong written and verbal communication skills, including the ability to provide constructive criticism and direction to team members as well as stakeholders. Ability to communicate with Latino community effectively and create a genuine connection.
Timeline
Senior Manager
Matt Shott Arizona Hockey Legacy Foundation
08.2024 - Current
Manager, Hockey Development
Arizona Coyotes NHL
07.2022 - 07.2024
Coordinator, Hockey Development
Arizona Coyotes NHL
09.2020 - 07.2022
Student Employee
UC Riverside Storehouse
10.2016 - 05.2020
Bachelor of Arts - Political Science
University of California
High School Diploma -
Bishop Amat High School
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