Greeting and directing patients. Answering phone calls, directing patients and managing the front desk and waiting room. In addition to performing all the front desk duties, I performed Medical Assistant duties when an MA was not available. Most importantly I’ve worked on correcting and resubmitting denied claims and led billing meetings on a weekly basis and any patient questions regarding billing were transferred to me.
EMT/FTO
Professional American Ambulance
Carson, CA
01.2016 - 01.2018
Assisted patients with interfacility transfers while providing outstanding patient care. As a result of my ability to work well with patients promoted to Field Training Officer.
Education
EMT Course -
Los Angeles Harbour College
2015
Bachelor of Arts - Business Economics
California State University of Long Beach
Long Beach, CA
2005
Skills
Proficient with MS Office Suite: Word, Excel Access, PowerPoint, Outlook
Ability to handle multiple priorities in a fast-paced environment and interact with customers
Strong follow-up skills excellent follow through
Comfortable in communicating with all levels of company employees