Jonathan Aguilar
Winston-Salem,NC
Summary
Commercial Sales Manager experienced in training teams and cultivating client relationships. Achieved effective marketing communication through leadership and guidance of sales personnel. Focused on maintaining food safety standards and delivering exceptional customer service.
Overview
21
21
years of professional experience
Work History
Commercial Sales Manager
Autozone Auto Parts
Winston-Salem, NC
12.2023 - Current
- Led sales strategies to enhance customer engagement and drive revenue growth.
- Analyzed market trends to identify opportunities for product expansion and promotions.
- Collaborated with cross-functional teams to streamline inventory management processes.
- Managed relationships with key accounts to ensure customer satisfaction and retention.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies for expanding customer base.
- Created detailed reports on sales performance metrics for management review.
- Analyzed competitor markets and reviewed trends.
Shift Manager
McDonald's
Kernersville, NC
08.2017 - 09.2025
- Supervised daily operations, ensuring efficient workflow and team coordination.
- Trained new staff in customer service and food preparation procedures.
- Managed inventory levels, ordering supplies to maintain stock availability.
- Ensured compliance with health and safety regulations during shifts.
- Resolved customer complaints, promoting a positive dining experience for guests.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
Assistant Store Manager
O’Reilly Auto Parts
Winston-Salem
03.2023 - 12.2023
- Supervised daily store operations and staff activities to ensure efficiency.
- Trained new employees on product knowledge and customer service standards.
- Managed inventory levels and organized stockroom for optimal accessibility.
- Assisted customers with product selection and troubleshooting automotive issues.
- Coordinated team schedules to meet peak business demands effectively.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Commercial Sales Manager
AutoZone
Winston-Salem, NC
03.2018 - 03.2023
- Led sales strategies to enhance customer engagement and drive revenue growth.
- Managed relationships with key accounts to ensure customer satisfaction and retention.
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed market trends to identify opportunities for product expansion and promotions.
- Implemented feedback mechanisms to gather customer insights for continuous improvement efforts.
- Analyzed competitor markets and reviewed trends.
- Resolved customer complaints regarding sales and service.
- Assisted in the development of marketing materials such as brochures, flyers, catalogs.
Deli Associate
Publix
Winston-Salem, NC
06.2016 - 02.2018
- Prepared deli products following food safety and sanitation guidelines.
- Assisted customers in selecting deli meats and cheeses based on preferences.
- Operated slicing machines to ensure precise cuts of various meats.
- Maintained cleanliness and organization of the deli display case and work area.
- Monitored product freshness, removing any expired items from display cases.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Checked expiration dates on packaged goods before placing them on display.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Prepared sandwiches according to customer specifications.
Commercial Driver
Advance Auto Parts
Winston-Salem, NC
03.2014 - 08.2017
- Operated delivery vehicles to transport auto parts efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Loaded and unloaded merchandise at various locations as required.
- Adhered to traffic regulations and company safety protocols consistently.
- Communicated with dispatch regarding delivery schedules and route changes.
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
Supervisor
Supreme Maintenance Organization
Winston-Salem
10.2013 - 03.2014
- Supervised daily operations for cleaning and maintenance staff.
- Coordinated schedules to ensure adequate coverage across all service areas.
- Trained new employees on safety protocols and equipment usage.
- Implemented efficient workflows to enhance team productivity and service quality.
- Conducted inspections to maintain high standards of cleanliness and safety compliance.
Security Officer
Wake Forest Baptist Health
Winston-Salem, NC
01.2013 - 07.2013
- Monitored premises to ensure safety and security of patients and staff.
- Conducted routine patrols of hospital grounds and facilities.
- Responded promptly to emergency situations and incidents.
Deli Associate
Walmart
Winston-Salem, NC
06.2008 - 07.2012
- Maintained cleanliness and orderliness in the deli department.
- Prepared deli meats and cheeses for customer orders efficiently.
- Maintained cleanliness and organization of the deli counter area.
- Assisted customers with product selection and provided recommendations.
- Operated slicing equipment to ensure precise and safe food preparation.
- Managed inventory levels by restocking products as needed.
- Followed health and safety regulations to maintain food quality standards.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Cashier
McDonalds
Winston-Salem, NC
03.2006 - 08.2007
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and coupon transactions accurately.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the front counter area.
- Followed safety protocols to ensure a secure work environment.
Education
East Forsyth High School
Kernersville, NCSkills
- Sales planning
- Account management
- Customer relationship management
- Market analysis
- Competitor analysis
- Sales techniques
- Performance reporting
- Inventory management
- Team leadership
- Communication strategies
- Verbal and written communication
- Customer support
- Problem solving
- Conflict resolution
- Presentation skills
Timeline
Commercial Sales Manager
Autozone Auto Parts
12.2023 - Current
Assistant Store Manager
O’Reilly Auto Parts
03.2023 - 12.2023
Commercial Sales Manager
AutoZone
03.2018 - 03.2023
Shift Manager
McDonald's
08.2017 - 09.2025
Deli Associate
Publix
06.2016 - 02.2018
Commercial Driver
Advance Auto Parts
03.2014 - 08.2017
Supervisor
Supreme Maintenance Organization
10.2013 - 03.2014
Security Officer
Wake Forest Baptist Health
01.2013 - 07.2013
Deli Associate
Walmart
06.2008 - 07.2012
Cashier
McDonalds
03.2006 - 08.2007
East Forsyth High School