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Reliable and motivated team leader with a customer-first mindset, and a passion for delivering exceptional service in a fast-paced environment. Known for strong communication skills, attention to detail, and the ability to motivate team members to exceed store goals. Approaches challenges with a calm, solution-focused attitude, and fosters a positive, inclusive work culture. Thrives under pressure while maintaining high standards of operational excellence, and team accountability. Committed to continuous growth and development, I am always open to learning new skills and embracing feedback to better support the team and customer experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Dynamic barista and trainer with extensive experience at Starbucks, excelling in beverage preparation and customer service. Proven ability to enhance team performance and foster a positive atmosphere. Skilled in point-of-sale operations and inventory management, consistently achieving sales goals while ensuring exceptional guest satisfaction.

Dynamic hospitality professional with a proven track record in designing and implementing comprehensive training programs for baristas. Recognized for elevating team performance and enhancing customer service quality through innovative training methodologies. Committed to cultivating a collaborative team environment while adapting to evolving operational demands. Possesses deep expertise in coffee preparation, customer relations, and staff development, driving excellence in every aspect of service delivery.

Jonathan Bourgeois

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Trainer Barista

Computer Repair Technician

Front of House Manager

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Trainer Barista

Front of House Manager

Computer Repair Technician

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