Jonathan Byrd
Ocean Springs,MS
Summary
Professional sales leader equipped to drive growth and optimize performance. Proven ability to develop effective sales strategies and build strong relationships with clients. Focused on team collaboration and adapting to changing needs to achieve results. Skilled in team management, market analysis, and strategic planning. Known for reliability, flexibility, and goal-oriented mindset.
Overview
10
10
years of professional experience
Work History
District Sales Manager
Hibbett
Ocean Springs, MS
10.2020 - Current
- Collaborated with cross-functional teams to ensure seamless execution of sales initiatives.
- Prepared detailed reports on sales performance, identifying trends for future growth strategies.
- Participated in training sessions to enhance product knowledge and sales techniques among team members.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Contributed to company growth by identifying new market opportunities for product expansion.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
In Home Sales Expert
AT&T Mobility
Ocean Springs, MS
04.2021 - 10.2021
- Developed tailored sales strategies to meet diverse customer needs
- Cultivated strong relationships with customers to enhance customer loyalty
- Conducted regular follow-ups with customers to ensure satisfaction and address concerns
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Visited customer homes/business locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Boosted sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Leveraged social media platforms to prospect new clients, achieving more extensive reach than traditional methods alone would allow.
- Utilized data-driven insights to optimize sales strategies, identifying trends and uncovering areas for potential growth.
- Streamlined sales processes through efficient time management and organizational skills, maximizing productivity.
- Contributed to event marketing, sales and brand promotion.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Retail Sales Manager
AT&T Mobility
Warrenton, OR
09.2020 - 04.2021
- Led daily operations, ensuring optimal inventory management and product presentation.
- Trained and mentored team members, fostering a collaborative sales environment.
- Developed and implemented promotional strategies to enhance customer engagement.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Conducted performance evaluations, providing constructive feedback to improve staff efficiency.
- Collaborated with cross-functional teams to drive store initiatives and achieve targets.
- Enhanced staff training programs, focusing on product knowledge and sales techniques.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Indirect Sales Executive
AT&T Mobility
Ocean Springs, MS
01.2016 - 09.2020
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Identified new market opportunities through diligent research and networking.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Trained new employees on customer service, money handling and organizing strategies.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Consulted with businesses to supply accurate product and service information.
- Generated advertising brochure for vendor use.
Education
High School Diploma -
Ocean Springs High School
Ocean Springs05-1999
Skills
- Sales team leadership
- Goal setting
- Sales presentations
- Sales expertise
- Territory management
- Goals and performance
- Sales leadership
- Relationship building and management
- Customer service management
- Operations
- Database management
- Marketing strategy
- Presentation development
- Team coordination
- Staff management
- Competitive analysis
- Account servicing
- Time management
- Staff training and development
Timeline
In Home Sales Expert
AT&T Mobility
04.2021 - 10.2021
District Sales Manager
Hibbett
10.2020 - Current
Retail Sales Manager
AT&T Mobility
09.2020 - 04.2021
Indirect Sales Executive
AT&T Mobility
01.2016 - 09.2020
High School Diploma -
Ocean Springs High School