Jonathan Cassidy
Milwaukee
Summary
Dynamic and results-driven professional with extensive experience in customer service and team collaboration at Amazon. Proven ability to resolve conflicts and enhance customer satisfaction while managing time effectively. Skilled in sales techniques and organizational skills, consistently achieving goals in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
09.2024 - 01.2025
- Loaded the delivery truck each morning
- Delivered each package to customers doorstep
- Cleaned the delivery track every evening
Inbound/Freight and Personal Shopper
Target
12.2023 - 08.2024
- Unloaded the delivery truck each morning
- Stocked shelves in the grocery department
- Performed shopping for online orders, bagged orders, and delivered to customers
Driver Helper
Beer Capitol
05.2022 - 07.2023
- Drove delivery vans to retail locations
- Helped load delivery trucks
- Unloaded trucks and stocked merchandise at retail locations
- Cleaned truck at the end of the day
- Resolved customer service issues at retail locations
Car Wash Attendant
Jilly’s Car Wash
05.2020 - 07.2021
- Washed cars with crew members and learned to work as a team
- Gained experience with unsatisfied customers
- Demonstrated ability to multi-task with washing cars, doing laundry and refilling cleaning bottles
Door-to-Door Salesperson
Weedman Lawncare
01.2020 - 06.2021
- Received training on how to approach people in a friendly, nice manner
- Knocked on doors to sell Weedman’s services
- Learned how to respectfully try again when told ‘No’
Pinsetter
Thirsty Duck
03.2019 - 09.2019
- Set up pins for bowlers in mini bowling
- Demonstrated ability to deal with different kinds of people
- Demonstrated ability to multi-task; pin setting for up to 3 lanes at the same time
Education
Bachelor of Science -
University of Milwaukee
Milwaukee05-2026
High School diploma -
Hamilton High School
06.2021
Skills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Sales techniques
- Organizational skills
Certification
- AI Certification anticipated May 2026
Timeline
Delivery Driver
Amazon
09.2024 - 01.2025
Inbound/Freight and Personal Shopper
Target
12.2023 - 08.2024
Driver Helper
Beer Capitol
05.2022 - 07.2023
Car Wash Attendant
Jilly’s Car Wash
05.2020 - 07.2021
Door-to-Door Salesperson
Weedman Lawncare
01.2020 - 06.2021
Pinsetter
Thirsty Duck
03.2019 - 09.2019
Bachelor of Science -
University of Milwaukee
High School diploma -
Hamilton High School