Jonathan Castel
Salinas,CA
Summary
Customer-focused Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Shiekh Shoes
Salinas
10.2022 - 11.2023
- Provided customer service by assisting customers in selecting the perfect footwear based on their preferences and needs.
- Effectively communicated product features, benefits, and promotions to drive sales and meet monthly targets.
- Maintained a clean and organized store environment
- Handled cash transactions
- Collaborated with team members to achieve store goals
Burger King Crew Member
Burger King
Salinas
03.2022 - 09.2022
- Resolved customer inquiries, concerns, and returns in a prompt and professional manner.
- Adhered to company policies and procedures to uphold a positive and cohesive work environment.
- Prepared food items according to company standards and recipes, ensuring quality and consistency..
- Maintained a clean and sanitized work area, including food preparation surfaces, utensils, and equipment.
- Followed all food safety and hygiene protocols, ensuring compliance with health and safety regulations
- Adhered to company policies and procedures, including uniform standards and punctuality.
Education
Some College (No Degree) - Business
Hartnell College
Salinas, CASkills
- Customer service
- Sales
- Retail Sales
- Money handling
- POS System Operation
- Stocking and Receiving
- Inventory Tracking
- Exceeds Sales Goals
- Teamwork and Collaboration
- Upselling
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Shiekh Shoes
10.2022 - 11.2023
Burger King Crew Member
Burger King
03.2022 - 09.2022
Some College (No Degree) - Business
Hartnell College