Jonathan Ciabattoni

Distributor of Pipes, Valves, & Fittings solutions supporting industrial operations across the Greater-Houston region.

• Developed and maintained relationships with key clients to foster loyalty and drive repeat business.
• Researched potential clients, identified decision makers, and developed relationships with them.
• Conducted regular follow-ups with clients to assess needs and identify upsell opportunities.
• Responded promptly to customer inquiries via phone or email.

• Merchandise Coordinator- Order and track sales of all merchandise including weekly inventory.
• Assisted servers and dining room hosts, quickly responding to guests' needs.
• Managed customer service by training staff, overseeing operations and resolving issues in a timely manner.
• Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
• Conducted sales & labor reports on a nightly basis.

Unique concept of full detailed, hand car wash services. With large bar & grill to accommodate 200+ guests.

• Interviewed, hired and trained staff on restaurant/bar practices, customer service standards and productivity strategies.
• Regularly updated computer systems with new pricing and daily food specials.
• Optimized profits by controlling food, beverage and labor costs on a daily basis.
• Oversaw bar inventory, restocked supplies and placed orders.

• Managed customer service by training staff, overseeing operations and resolving issues in a timely manner.
• Assisted servers and dining room hosts, quickly responding to guests' needs.
• Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
• Conducted sales & labor reports on a nightly basis.