Jonathan Diaz
Miami,FL
Summary
Versatile hospitality professional with extensive experience in bar and restaurant management, customer service, and catering. Skilled in inventory control, menu creation, employee training, and P.O.S. management. Hardworking, coachable, and tech-savvy.
Overview
10
10
years of professional experience
Work History
Server
Maman
Coral Gables
08.2024 - 03.2025
- Provided high-quality customer service in a fast-paced café environment
- Assisted with food and beverage orders, ensuring accuracy and customer satisfaction
- Maintained cleanliness and organization to uphold company standards
Manager
Motek
Coral Gables
03.2023 - 06.2024
- Promoted from server to manager, overseeing daily operations and staff training across multiple locations
- Managed inventory, ordering, and menu coordination to enhance efficiency
- Ensured high customer satisfaction and smooth service flow in a fast-paced, high-volume environment
Head Bartender
Smoke Wynwood
Miami
03.2022 - 03.2023
- Managed bar operations, including inventory, ordering, bartender training, and cleanliness
Manager
The Wagyu Bar
Coral Gables
10.2020 - 02.2022
- Promoted from waiter to acting general manager, overseeing inventory, hiring, training, menu management, cocktail development, and vendor relations
Pool Server
The National Hotel
Miami Beach
07.2019 - 11.2020
- Provided high-end food and beverage service at the hotel's iconic infinity pool
Manager
Circus Eats Food Truck & Catering
Miami
10.2018 - 07.2019
- Supervised catering events for up to 5,000 guests, managed staff, and handled logistics
Server/Bartender
Bru's Room Sports Bar
Miami
11.2017 - 11.2018
- Delivered high-volume bar service, created specialty cocktails, and managed inventory
Head Bartender/Server
Strike/Bowlero Corp.
Miami
03.2015 - 11.2017
- Led bar operations and hosted VIP corporate events at an upscale bowling venue
Education
High School Diploma -
Miami Beach Senior High
Miami BeachSkills
- POS Management (Square, Upserve)
- Bar & Restaurant Operations
- Menu Development & Promotion
- Inventory Control & Labor Cost Analysis
- Customer Service & Staff Training
Timeline
Server
Maman
08.2024 - 03.2025
Manager
Motek
03.2023 - 06.2024
Head Bartender
Smoke Wynwood
03.2022 - 03.2023
Manager
The Wagyu Bar
10.2020 - 02.2022
Pool Server
The National Hotel
07.2019 - 11.2020
Manager
Circus Eats Food Truck & Catering
10.2018 - 07.2019
Server/Bartender
Bru's Room Sports Bar
11.2017 - 11.2018
Head Bartender/Server
Strike/Bowlero Corp.
03.2015 - 11.2017
High School Diploma -
Miami Beach Senior High