Jonathan Dominguez
Henderson,NV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Dominos
01.2024 - Current
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Continually updated management regarding any potential delays or complications encountered during deliveries, allowing for proactive resolutions where possible.
- Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
Server/Bartender Assistant
Applebee's Grill + Bar
03.2018 - 11.2021
- Processed orders and sent to kitchen employees for preparation.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Bartender
Mexican Fiesta
02.2018 - 10.2018
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Legacy High School
North Las Vegas, NV06.2015
Skills
- Customer Service
- Logistics knowledge
- Inventory Management
- Efficiency and Time Management
- Spanish Fluency
- Safe Food Handling
- Food handling
- Understanding and leading people
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Dominos
01.2024 - Current
Server/Bartender Assistant
Applebee's Grill + Bar
03.2018 - 11.2021
Server/Bartender
Mexican Fiesta
02.2018 - 10.2018
High School Diploma -
Legacy High School