Jonathan Dykstra
Midland
Summary
Dynamic sales representative with extensive experience in business development and client relationship management. Known for consistently exceeding sales goals through effective territory management and customer service orientation. Eager to leverage expertise to drive revenue growth and foster lasting client partnerships.
Overview
16
16
years of professional experience
Work History
Outside Sales Representative
MHC Kenworth
Odessa, TX
06.2015 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Conducted research to identify new business opportunities and customer needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations on a regular basis to evaluate requirements, demonstrate product offerings, and propose strategic solutions.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Collaborated with internal teams to ensure timely fulfillment of customer orders and requests.
- Facilitated timely deliveries to clients. Responded to emails promptly. Managed phone calls throughout the day and after business hours.
- Evaluated vendor offerings and negotiated terms to source products effectively.
- Participated accounts receivable and accounts payable meetings, providing support as required.
- Facilitated ongoing relationships with an average of 50 customers, addressing needs and providing support daily.
General Manager
Fastenal
Odessa, TX
10.2009 - 06.2015
- Fostered a culture of continuous improvement by mentoring staff in best practices and process optimization.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Managed employee reviews, training, and schedules.
- Conducted audits to ensure accuracy in invoicing and inventory counts.
- Engaged with large national account customers to identify strategic improvement opportunities through provided solutions.
- Engaged with vendors to assess product offerings and negotiate competitive pricing to enhance procurement efficiency.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on company principles, industry practices, company procedures, and technology systems.
- Developed and executed strategic plans for year-over-year business growth, resulting in increased market share.
- Oversaw inventory management to maintain optimal stock levels at local store.
- Facilitated communication between corporate accounts receivable and customers to uphold negotiated payment schedules.
- Participated in annual training sessions to enhance understanding of current product offerings and market demands.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention rates.
Education
No Degree - Biology
Odessa College
Odessa, TXSkills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Territory management
- Goal oriented
- Phone and email etiquette
- Business development
- Computer skills
- Objection handling
- CRM and Salesforce proficiency
Accomplishments
- Multiple years as the #1 salesman in the company
- Multiple time winner of the Eagle Achievement recognition award
Timeline
Outside Sales Representative
MHC Kenworth
06.2015 - Current
General Manager
Fastenal
10.2009 - 06.2015
No Degree - Biology
Odessa College