Jonathan Enriquez
Mohegan Lake,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DSP Delivery Driver position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Server
Mohegan Diner
1880 E Main St, Mohegan Lake, NY 10547
08.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Food Runner
Barnwood Grill
2 Old Tomahawk St, Yorktown Heights, NY 10598
02.2021 - 07.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Restaurant Manager
Nonnas Pizza
1582 US-9, Wappingers Falls, NY 12590
09.2020 - 02.2021
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Server
Mohegan Diner
1880 E Main St, Mohegan Lake, NY 10547
03.2018 - 09.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Culinary Arts -
Universidad Del Caribe
Cancun, Mexico06.2015
Skills
- Safe Food Handling
- Point of Sale Operation
- Hospitality Service Expertise
- Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Server
Mohegan Diner
08.2021 - Current
Food Runner
Barnwood Grill
02.2021 - 07.2021
Restaurant Manager
Nonnas Pizza
09.2020 - 02.2021
Server
Mohegan Diner
03.2018 - 09.2020
Culinary Arts -
Universidad Del Caribe