Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan Fisher

Las Vegas,NV

Summary

Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Highly motivated and experienced in the Automotive Industry.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Driver

702 On The Run
06.2023 - 09.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Lead Mechanic

Midas
02.2021 - 06.2023
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Performed routine and scheduled maintenance services.
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Maintained cleanliness, safety and efficiency of garage.

Service Manager

Purrfect Auto
01.2020 - 02.2021
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Service Advisor

AA Auto
10.2017 - 01.2020
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Suggested additional services to customers in order to meet upsell goals.
  • Interpreted diagnostic results to provide accurate repair recommendations.

Education

High School Diploma -

Watertown High School
Watertown, NY

Skills

  • Appointment Scheduling
  • Equipment Operation
  • Commercial Driving
  • Vehicle Maintenance
  • Vehicle Inspection
  • DOT Compliance

Certification

ASE certified - A/C, Brakes, & Suspension

CDL-A Licensed



Timeline

Driver

702 On The Run
06.2023 - 09.2023

Lead Mechanic

Midas
02.2021 - 06.2023

Service Manager

Purrfect Auto
01.2020 - 02.2021

Service Advisor

AA Auto
10.2017 - 01.2020

High School Diploma -

Watertown High School

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Jonathan Fisher