Jonathan Francis
Daytona Beach
Summary
Dynamic Property Manager and Sales Executive at Stay Coastal Hospitality, recognized for enhancing guest satisfaction and driving revenue growth through strategic relationship management. Proven leadership in operations and team development, coupled with strong sales acumen and effective communication skills, resulted in increased retention and repeat bookings.
Overview
6
6
years of professional experience
Work History
Property Manager & Sales Executive
Stay Coastal Hospitality
Daytona Beach
09.2025 - Current
- Led daily operations across multiple properties, ensuring consistent guest satisfaction and streamlined workflows.
- Developed systems for communication, scheduling, and vendor management to reduce friction and increase efficiency.
- Achieved higher retention and repeat bookings through relationship-driven client engagement.
- Leveraged sales acumen to identify revenue opportunities and strengthen the company's reputation.
Manager / Server / Bartender
Takeya Steak House
Ormond Beach
01.2022 - 09.2025
- Supervised staff during high-volume shifts and maintained smooth operations from open to close.
- Resolved guest concerns quickly to protect revenue and maintain high satisfaction scores.
- Trained team members across serving, bartending, and floor duties to increase flexibility and performance.
- Executed closing procedures with accuracy, accountability, and operational excellence.
Shift Lead
Steak 'n Shake
Ormond Beach
01.2020 - 01.2022
- Managed shift operations and created weekly schedules that balanced labor costs with coverage needs.
- Cross-trained in every station and optimized team flow during peak hours.
- Built team culture through hands-on leadership, resulting in improved speed and consistency.
- Developed new hires through clear standards, coaching, and role modeling.
Education
High School Diploma -
Mainland High School
Daytona Beach, FL06-2023
Attended - Business Management
Daytona State College
Daytona Beach, FLSkills
- Leadership and team development
- Operations and property management
- Customer service excellence
- Sales and negotiation strategies
- Scheduling and closing procedures
- Conflict resolution and problem solving
- Multi-role adaptability
- Effective communication
- Customer relationship management
- Time management
Websites
Accomplishments
- Founded, led, and sold multiple businesses before age 21.
- High School Soccer Captain & Cross Country Captain.
- President, Criminal Justice Academy - organized school-wide operations & monthly events.
- Led a weekly young adults Bible study at One Church in Port Orange.
Hobbies and Interests
- Fitness
- Nutrition
- Ministry leadership
- Entrepreneurship
- Community involvement
Timeline
Property Manager & Sales Executive
Stay Coastal Hospitality
09.2025 - Current
Manager / Server / Bartender
Takeya Steak House
01.2022 - 09.2025
Shift Lead
Steak 'n Shake
01.2020 - 01.2022
High School Diploma -
Mainland High School
Attended - Business Management
Daytona State College