Jonathan Franco
Hawthorne,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
7-11 Convenience Store
Redondo Beach, CA
02.2019 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Specialist in Psychology - Psychology
El Camino College
Torrance, CA06.2026
High School Diploma -
Youthbuild Charter School Of California
Los Angeles, CA06.2018
Skills
- Customer Needs Assessment
- Guest Relations
- Adapt to Diverse Groups
- Merchandising Understanding
- Multi-Tasking Strength
- Negotiation Tactics
- Conflict Resolution
- Outgoing Personality
- Sales Expertise
- Problem-Solving Skills
- Store Opening and Closing
- Money Handling
- Client Service
- Teamwork and Collaboration
Accomplishments
2 years sober. Sobriety date July 24th of 2021.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
7-11 Convenience Store
02.2019 - Current
Specialist in Psychology - Psychology
El Camino College
High School Diploma -
Youthbuild Charter School Of California