Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jonathan Garcia

Richmond

Summary

Passionate, dedicated and solution-oriented SR. Associate in home sales expert with 3+ years of experience in delivering exceptional customer service. proficient in assessing customer's needs, providing tailored solutions. Specialties include: managing daily operations, time management, strong communicator, building rapport, building relationships, collaboration and teamwork, sales and upselling, product demonstration.

Overview

10
10
years of professional experience
2009
2009
years of post-secondary education

Work History

SR. Associate In Home Sales Expert

AT&T
Houston
01.2023 - Current
  • Meet with residential consumers in their homes during their product installation to set up their applications and features.
  • Present customer promotions and offers.
  • Present integrated solutions options to the customer and recommend solutions.
  • Achieve sales and service objectives.
  • Receive daily schedule for a specific area or territory.
  • Track and report activities though established processes and procedures.
  • Sell all products and services offered by AT&T.

Fabrication Technician

Teal systems
Houston
06.2017 - 02.2023

• Building and installing innovated hot water systems across the country.

  • Operated fabrication machinery to produce high-quality components.
  • Interpreted technical drawings for accurate part assembly and fabrication.
  • Collaborated with engineers to refine fabrication processes and improve efficiency.
  • Conducted regular maintenance on equipment to ensure optimal performance.
  • Trained new technicians on safety protocols and standard operating procedures.

Retail Sales Manager

AutoZone
Houston
03.2016 - 06.2017
  • Assisted by setting and achieving store sales goals, ensuring the team delivers exceptional customer service and resolving customer complaints while enhancing their in-store experience.
  • Inventory management-overseeing inventory, including ordering, receiving, and stoking products while minimizing shrinkage.
  • Daily store operations such as reporting and merchandizing.

Education

Hastings High School -

Hastings High School
Houston, Tx

Skills

  • Building rapport
  • Customer Service
  • Team player
  • Excellent time management skills
  • Client relations building
  • Public speaking
  • Scheduling

Accomplishments

  • Exceeding 100% attainment
  • Attaining Titanium Status
  • Building Team Culture
  • Team Lead

Timeline

SR. Associate In Home Sales Expert

AT&T
01.2023 - Current

Fabrication Technician

Teal systems
06.2017 - 02.2023

Retail Sales Manager

AutoZone
03.2016 - 06.2017

Hastings High School -

Hastings High School
Jonathan Garcia