Jonathan Geronimo
Bronx,NY
Summary
Detail-oriented professional with 10+ years of experience and excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
11
11
years of professional experience
Work History
Deli Clerk
Lenwich
New York, NY
03.2013 - 09.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Salad Maker
Chopt
New York, NY
04.2017 - 08.2018
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
- Mastered various knife skills, chopping and slicing ingredients quickly without compromising quality.
- Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
JANITORIAL WORKER
Sitecrew
New York
11.2018 - 08.2023
- Sanitized and cleaned equipment and surfaces with solvents
- Used proper equipment and chemicals to safely treat diverse flooring
- Swept and mopped floors and vacuumed carpets
- Cleaned restrooms and replenished consumables
- Dusted and wiped down decorative structures, baseboards and common surfaces
- Gathered and emptied trash and deposited recycling into appropriate receptacles
- Assisted with new hire orientation and employee training.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
- Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
- Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
- Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
Produce Clerk
Fine Fare Supermarket
The Bronx, NY
01.2021 - 05.2021
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
Cashier Manager
Justinos
New York
06.2021 - 09.2022
- Greeted and informed customers of products, fostering positive store experiences
- Leveraged POS system to perform purchase transactions for team members and customers
- Delivered service excellence through all points of contact
- Counted cash drawers at beginning of shifts to verify correct amounts
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Built and maintained positive working relationships with co-workers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Built positive relationships with customers to increase repeat business.
- Managed scheduling and payroll for cashier staff, optimizing labor costs while maintaining service quality.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sous Chef
Dig Inn
New York, NY
04.2023 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
- Fostered culture of excellence within culinary team, leading by example in maintaining high standards of food safety and hygiene.
- Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
- Fostered positive working environment, encouraging teamwork and open communication among staff.
- Collaborated closely with head chef to develop recipes that significantly increased customer satisfaction.
- Developed successful kitchen waste management program, emphasizing sustainability and environmental responsibility.
- Implemented cost-saving strategies without compromising on quality, carefully selecting suppliers and negotiating better prices.
- Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
- Significantly reduced preparation times by optimizing kitchen layout and equipment placement.
- Monitored food production to verify quality and consistency.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Coordinated with team members to prepare orders on time.
- Disciplined and dedicated to meeting high-quality standards.
- Evaluated food products to verify freshness and quality.
- Implemented food cost and waste reduction initiatives to save money.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Education
HIGH SCHOOL DIPLOMA -
High school of contemporary arts
Bronx, NY06.2013
Skills
- Stocking And Replenishing
- POS Systems
- Speaking Clearly
- Adaptable And Flexible
- Work Task Prioritization
- Customer Transactions
- Positive Interactions
- Customer Assistance
- Food Safety
- Team Leadership
- Safe Food Handling
- Food Preparation
- Customer Service
- Kitchen Organization
- Allergen awareness
- Supervising Food Prep
- Knife Skills
- Safe handling
- Portion Control
- Equipment usage
- Sanitation Procedures
- Food spoilage prevention
- Foodservice
- Compliance
- Performance Improvement
- Cleaning and sanitation
- Sanitation Guidelines
State
NY
City
Bronx
Zip
10467
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sous Chef
Dig Inn
04.2023 - Current
Cashier Manager
Justinos
06.2021 - 09.2022
Produce Clerk
Fine Fare Supermarket
01.2021 - 05.2021
JANITORIAL WORKER
Sitecrew
11.2018 - 08.2023
Salad Maker
Chopt
04.2017 - 08.2018
Deli Clerk
Lenwich
03.2013 - 09.2017
HIGH SCHOOL DIPLOMA -
High school of contemporary arts