Jonathan Gomez
Miami,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
SmartStop Self Storage
Miami, Fl
09.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
Delivery Driver
Postmates
Miami, FL
03.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
HHA - Home Health Aide
Angel Home Health Care
Miami, FL
08.2021 - 07.2024
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
Assistant Store Manager
Jiffy Lube
Miami, FL
01.2020 - 06.2021
- Monitored shop operations to identify and correct safety, quality, or performance problems
- Verified work order specifications and coordinated workers and parts to handle job demands
- Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions
- Maintained accurate records of production levels, inventory data, repair or maintenance statistics.
- Sales advisor
Sales Associate/Warehouse Associate
DSW- Designer Shoe Warehouse
Miami, FL
02.2017 - 01.2020
- Processed returns and exchanges in line with store policies
- Monitored aisles, restocked store shelves, organized store products, and cleaned spills
- Processed customer orders and checked carts for additional merchandise
- Supported company mission and values through honesty, integrity, and high-quality performance
- Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
Education
Highschool - undefined
American worldwide academy
Miami, FL05.2020
Skills
- Customer service
- Time management
- Communication skills
- Bilingual
- Leadership
- Microsoft word
- Sales Experience
- Property management
- Customer service-focused
- Staff management
- Valid Driver's license
- Attention to detail
- Teamwork and collaboration
- Punctual and reliable
- Heavy lifting
Languages
English
Spanish
Certification
CPR CERTIFICATION
HHA CERTIFICATION
Timeline
Property Manager
SmartStop Self Storage
09.2024 - Current
HHA - Home Health Aide
Angel Home Health Care
08.2021 - 07.2024
Delivery Driver
Postmates
03.2020 - Current
Assistant Store Manager
Jiffy Lube
01.2020 - 06.2021
Sales Associate/Warehouse Associate
DSW- Designer Shoe Warehouse
02.2017 - 01.2020
Highschool - undefined
American worldwide academy