JONATHAN GUERRERO
Brea,CA
Summary
Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers.
Overview
6
6
years of professional experience
Work History
Server/Lead Bartender
Derrick's Grill
02.2023 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Appropriately suggested additional items to customers to increase satisfaction and sales.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Fire Control Sergeant
United States Army
04.2017 - 08.2021
- Managed a team of eight individuals by evaluating performance, conducting training to close gaps in skills or knowledge, supervising operations, and encouraging career progression.
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Assessed mission objectives, coordinated responses and exercised communication skills by receiving orders and properly disseminating information in order to accomplish timely requirements.
- Invariably demonstrated professionalism by upholding standards, respecting peers, and exceeding task requirements.
Education
Bachelor of Science - Finance
Chapman University
Orange, CA05.2025
Skills
Interpersonal Skills
Bilingual-Spanish
Detail Oriented
Servant Leadership
Attentive
Efficient
Timeline
Server/Lead Bartender
Derrick's Grill
02.2023 - Current
Fire Control Sergeant
United States Army
04.2017 - 08.2021
Bachelor of Science - Finance
Chapman University
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