William Gomez
Canoga Park,Ca
Summary
I'm a very work and detail driven server who always makes sure my service is above and beyond and creating memorable experiences for customers. I'm very sociable and with my experience in the service industry, I've learned how to properly train, speak, and be able to understand the field of customer satisfaction. I'm a team oriented player and will always help out peers if needed. to be quite honest, $ has been a big driver in my ambition, which is why I'm always giving 100% to this craft. I'm very teachable and always open to learning new sets of skills.
Overview
4
4
years of professional experience
Work History
Server/Lead Bartender
TopGolf
Montebello, CA
02.2024 - 02.2025
- I made sure customers received the best service up to standard. Always made sure to inform guests of new menu items and always push to upsell any new products.
- As a lead, I always made sure to help my peers and offer a hand if anyone ever fell behind. I am always excited for more work and responsibilities to keep me busy.
- made sure to keep track of allergies for customers and double check any food or drinks that came to the table.
- As a bartender, I provided great service while making drinks even during rush hours.
Server/ Bartender
HaiDiLao
Century City, CA
01.2023 - 02.2024
- At haidilao, We were trained to provide and focus on exceptional service. I always made sure customer needs were met and customer service expectations were exceeded.
- I handled payments, food running and made sure all details for great experience were met.
- im experienced in opening restaurants and closing as well.
Lead Server
Joey’s
Woodland Hills, CA
08.2021 - 12.2022
- Made sure service and food were up to standard. Always made sure I went above and beyond.
- Trained new servers and made sure they were the best at the craft.
Education
High School Diploma -
Calabasas High School
Calabasas 05-2019
Skills
- Customer service
- Food safety
- Menu knowledge
- Order accuracy
- Payment processing
- Upselling techniques
- Staff training
- Attention to detail
- Communication skills
- Memory retention
- Foreign language proficiency
- Strong work ethic
Languages
Spanish
Professional
English
Professional
Timeline
Server/Lead Bartender
TopGolf
02.2024 - 02.2025
Server/ Bartender
HaiDiLao
01.2023 - 02.2024
Lead Server
Joey’s
08.2021 - 12.2022
High School Diploma -
Calabasas High School
Similar Profiles
Cody BryanCody Bryan
Event Sales Admin at TopgolfEvent Sales Admin at Topgolf
Caleb ToliverCaleb Toliver
Bayhost/Event Ambassador at TopgolfBayhost/Event Ambassador at Topgolf
Andrew Byrd-CraigAndrew Byrd-Craig
Service Support / Guest Services at TopGolfService Support / Guest Services at TopGolf
Mattison HuntMattison Hunt
Bayhost at TopGolfBayhost at TopGolf
Kimberly SanchezKimberly Sanchez
Behavioral Health Technician at Profound TreatmentBehavioral Health Technician at Profound Treatment