Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jonathan Jordan-Crawford

Gulf Breeze,FL

Summary

Dynamic professional with a proven track record at Racquet & Jog, excelling in customer service and cash handling accuracy. Skilled in training and mentoring staff, enhancing team performance, and fostering client relationships. Recognized for resolving conflicts effectively and maintaining store operations, contributing to increased customer satisfaction and loyalty.

Developed key skills in fast-paced retail environment, including team leadership and effective communication. Excels in inventory management and customer service, ensuring operational efficiency and positive customer interactions. Seeking to transition into new field, leveraging these transferable skills to contribute value in diverse settings.

Overview

2
2
years of professional experience

Work History

Key Holder

Racquet & Jog
11.2024 - 08.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by creating and managing an effective staff that efficiently made sales and completed projects.
  • Organized all opening/closing duties to ensure the store was clean and tidy at all time for absolute customer satisfaction.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Lawn Maintenance Laborer

Rowdy
05.2023 - 08.2024
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Maintained clean work areas by removing debris, leaves, and branches from client properties.
  • Enhanced property appearance through regular mowing, edging, and trimming of lawns.
  • Developed strong relationships with clients through clear communication of services provided and project timelines.
  • Demonstrated proficiency in operating various types of lawn care equipment such as mowers, trimmers, blowers, hedge trimmers.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Achieved timely completion of assigned tasks through effective prioritization and efficient use of resources.

Education

High School Diploma -

Spring Hill ISD
Longview, TX
05-2024

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Store maintenance
  • Customer service management
  • Staff oversight
  • Inventory monitoring
  • Task delegation
  • Sales proficiency
  • Team building

Interests

I like to workout, because it takes my mind off of things I love to hangout with my friends, whether it's just hanging out, playing pickleball or tennis, or going anywhere to do something

Timeline

Key Holder

Racquet & Jog
11.2024 - 08.2025

Lawn Maintenance Laborer

Rowdy
05.2023 - 08.2024

High School Diploma -

Spring Hill ISD

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