Jonathan Klossner
Summary
A dedicated and aspiring cybersecurity enthusiast with a strong passion for digital security and ethical hacking, seeking an internship opportunity at a reputable ethical hacking firm. With a good foundation in cybersecurity principles and a drive to proactively identify and address vulnerabilities, I am eager to learn and contribute to a dynamic team while honing my skills in real-world ethical hacking scenarios.
Overview
4
4
years of professional experience
Work History
Footwear Sales Associate
Dicks Sporing Goods
07.2023 - Current
- Greeted and offered sales assistance to every customer upon entry into store.
- Provided accurate store information on pricing, sales and product features.
- Educated customers on personalized shoe options based on activity level, style preferences and foot type.
- Accurately handled cash, card and check transactions to balance computerized register.
- Advertised best-selling shoe products and trendy brands.
- Created attractive merchandise displays throughout store.
- Assisted freight workers in unpacking boxes and preparing shipments for online sales.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Coaching Assistant
VolleyFX
12.2021 - 07.2023
- Built positive and productive relationships with parents of student athletes.
- Promoted good sportsmanship with competing teams on- and off-court.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Implemented exercise programs and training strategies to bolster individual and team performance.
Camp Counselor
Pinnacle Athletic Campus
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Janitor
Pinnacle Athletic Campus
05.2022 - 08.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Front Desk Receptionist
Pinnacle Athletic Campus
05.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Prep Cook
Salvatore's Old Fashioned Pizzeria
05.2019 - 08.2021
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Addressed and resolved customer complaints to increase trust and satisfaction.
Volunteer
VolleyFX
12.2019 - 07.2021
- Assisted with special events and programs..
- Prepared athletes for special competitions and tournaments.
- Trained athletes in proper use of equipment for safety and maximum results.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
Education
Bachelor of Science - Cyber Security
St. John Fisher University
Rochester, NY06.2025
Skills
- Customer Service
- Product Merchandising
- Consultative Sales
- Store Organization
- Product Knowledge
- Loss Prevention
Timeline
Footwear Sales Associate
Dicks Sporing Goods
07.2023 - Current
Camp Counselor
Pinnacle Athletic Campus
05.2022 - 08.2022
Janitor
Pinnacle Athletic Campus
05.2022 - 08.2022
Front Desk Receptionist
Pinnacle Athletic Campus
05.2022 - 08.2022
Coaching Assistant
VolleyFX
12.2021 - 07.2023
Volunteer
VolleyFX
12.2019 - 07.2021
Prep Cook
Salvatore's Old Fashioned Pizzeria
05.2019 - 08.2021
Bachelor of Science - Cyber Security
St. John Fisher University
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