Jonathan Langham
Cleveland,Ohio
Summary
Seasoned Director of Dining with a proven track record at Rocky River Village, adept in overseeing multimillion-dollar food service operations and ensuring top-notch quality. Skilled in sanitation and food service nutrition, with exceptional organizational and communication abilities. Demonstrated success in enhancing team productivity and food service standards. Seasoned Director of Dining known for unparalleled productivity and efficiency in task completion. Specialize in menu development, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving skills, ensuring seamless dining operations and exceptional guest experiences. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Dining
Rocky River village
Cleveland, Ohio
01.2021 - Current
- Oversee the dining department
- Catering events
- Payroll, staff development, budgets
- Cooking for residents
Dietary Manager
Eliza Jennings
01.2014 - 01.2021
- Oversee the entire Food Service operations of a 7 million dollar facility
- Planning and operating within an established budget
- Maintaining a high quality of patient service
- Executes the daily operations of the retail food sales
- Organizing, budgeting and executes Catering Events
- Manage the day-to-day operations which facilitates a highly productive work place
- Good working relationship with union employees
Dietary Manager
Cleveland Clinic Health Systems
Lakewood, Ohio
01.2008 - 01.2010
- ADP Scheduling of 60 employees
- Monitors tray lines for food quality and temperatures
- Hire and terminate employees
- Monitor employees for tray service
- Ensure a safe and friendly work environment
- Assist all stations of the kitchen as needed
CTO Cook, Receiving Clerk, Supervisor
Cleveland Clinic Health Systems
Lakewood, Ohio
01.2004 - 01.2008
- Stock rotation and inventory control
- Maintain food budget
- Fill in for Chef’s absence
- Catering
Supervisor / Head Cook
Fairview Hospital
Cleveland, Ohio
01.2000 - 01.2004
- Responsibilities included but not limited to: Catering for Hospital staff and Physicians
- Scheduling of personnel
- Cook and Chill Systems, H.A.C.C.P
- Certified (JCAHO) competence standards
- Meal preparations, menu changes and production
- Experienced in handling multiple tasks in a fast-paced environment
Education
Admiral Peary Vocation Technical School
Ebensburg, PaCulinary Arts -
Indiana University of Pennsylvania
Indiana, PaSkills
- Sanitation
- Food service nutrition
- Quality assurance
- Federal and State food service regulations
- Catering
- Cost
- Purchasing
- Storeroom controls
- Food service operations
- Menus design
- Planning
- Cycle diet
- Therapeutic diet
- Team Leader
- Problem Solver
- Strong Organizational Skills
- Time Management
- Communication
- Listening
- Excellent phone skills
- C Board Diet Office Systems
- Computer Skills
- Health Link
- Expo Cooking
- Serve Safe Certified
- UKG payroll systems scheduling staff
- Certified Food Service Production Personnel (CDM)
Certification
Continuing Education Certificates available upon request
References
References are available upon request.
Timeline
Director of Dining
Rocky River village
01.2021 - Current
Dietary Manager
Eliza Jennings
01.2014 - 01.2021
Dietary Manager
Cleveland Clinic Health Systems
01.2008 - 01.2010
CTO Cook, Receiving Clerk, Supervisor
Cleveland Clinic Health Systems
01.2004 - 01.2008
Supervisor / Head Cook
Fairview Hospital
01.2000 - 01.2004
Continuing Education Certificates available upon request
Admiral Peary Vocation Technical School
Culinary Arts -
Indiana University of Pennsylvania
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