Jonathan Peña
San Antonio,TX
Summary
I want to apply the skills that I have acquired in the U.S. Air Force. In addition, I would like to apply my knowledge with a trusted organization and create a successful career growth plan.
Overview
9
9
years of professional experience
Work History
Mail Carrier
USPS
01.2023 - Current
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
Fraud Prevention Specialist
Citi Bank Corporate
01.2022 - 01.2023
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- Reviewed and updated policies regularly to ensure compliance with industry standards and regulatory requirements related to fraud prevention.
- Enhanced fraud detection by implementing advanced data analytics techniques and tools.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
Senior Airman • Services Journeyman
USAF
06.2016 - 07.2020
- Working knowledge of accounting procedures, management principles, merchandising, marketing, automated information systems, use of business machines, food service facility operation, subsistence management, requisition and issue procedures, menu planning, recreation program development, personnel management, budgeting, facility and equipment maintenance procedures, basic business administration concepts, retail operations, and operation of services readiness units
- DEC2016-JUNE2017
- Food Services
- Chef
- USAF
- JUNE2017-SEP2019
- FITNESS SPECIALIST
- SPORTS DIRECTOR- FITNESS ASSESMENT CELL
- USAF
Education
High School - undefined
Marshall High School
San Antonio, TexasSkills
- Marketing
- Project Management
- Budget Planning
- Social Media
- Planning
RESPONSIBILITIES
- Operated food facilities with appropriated funds
- Managed fitness, recreation, and sports programs and facilities
- Buying and managing equipment and supplies
- Ensuring contracted services maintain quality standards
- Training and overseeing civil service and contracted staff
- Providing support for subsistence and exchange to deployed forces
- Protocol support
- Force Support readiness programs
- Operated and supervised automated information management systems
LEADERSHIP
- Well-developed planning, analytical and problem-solving skills
- Strong organizational skills and attention to detail
- Strong communication, leadership, and presentation skills
Timeline
Mail Carrier
USPS
01.2023 - Current
Fraud Prevention Specialist
Citi Bank Corporate
01.2022 - 01.2023
Senior Airman • Services Journeyman
USAF
06.2016 - 07.2020
High School - undefined
Marshall High School